Call Coordinator
2 weeks ago
**Company Description**
Madras Miles is your trusted partner for safe and reliable cab services in Chennai. We offer a wide range of transportation solutions, from daily commutes to airport transfers, ensuring a comfortable and hassle-free experience for all our passengers. Our professional drivers and well-maintained fleet are dedicated to providing timely and efficient service, making every journey with Madras Miles a pleasant one.
**Role Description**
This is a full-time remote role for a Call Coordinator. The Call Coordinator will be responsible for managing incoming and outgoing calls, scheduling appointments, maintaining call logs, and providing excellent customer service over the phone.
**Qualifications**
- Strong communication skills and the ability to multitask effectively
- Excellent customer service abilities and a friendly demeanor
- Proficiency in using call management systems and software
- Attention to detail and strong organizational skills
- Proficiency in Tamil is required, and English proficiency is a bonus.
- Previous experience in a similar role is preferred.
**Job Level**:
- Must be available to join immediately.
- Work from home.
**Job Types**: Full-time, Internship
Contract length: 3 months
Pay: ₹5,000.00 - ₹8,000.00 per month
**Benefits**:
- Cell phone reimbursement
- Work from home
Schedule:
- Day shift
- Evening shift
- Morning shift
Supplemental Pay:
- Commission pay
- Overtime pay
- Performance bonus
- Yearly bonus
Ability to commute/relocate:
- Ambattur, Chennai, Tamil Nadu: Reliably commute or willing to relocate with an employer-provided relocation package (preferred)
**Language**:
- Hindi (required)
- Kannada (required)
- Telugu (required)
- Malayalam (required)
- Tamil (required)
- English (required)
Work Location: In person
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