Customer Care Executive

2 weeks ago

Shimoga, India HUMMINGBIRD DIGITAL PVT LTD Full time

**Job description**

Job description
- To assist our customers with their Hotel booking needs.
- To have excellent customer service skills.
- Assisting and advising customers Hotel options.
- Making reservations for customers based on their various requirements and budgetary allowances.
- Checking the availability of accommodation on the customers’ desired travel dates.
- Processing payments and sending confirmation details to customers.
- Sorting out any issues that may arise with bookings or reservations.
- Selling and promoting reservation services.
- Answering any questions customers might have about the reservation process.
- Providing support to customers who may need to amend or cancel a reservation.

Location**:Salem/Coimbatore**

Reservation Agent Job Specification:

- Any Degree with good communication skill in English
- Hotel Management graduate
- Certified travel associate (CTA) or certified travel counsellor (CTC)
- Experience working in sales or public relations, preferably in the hospitality or travel industries.
- Customer service, BPO experience
- Flexible working hours

Customer-service experience. **Excellent written and verbal communication skills in English.** Multi-tasking and time-management skills, with the ability to prioritize tasks. Hindi preferable.

Regards

Seeman

9619884084

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹15,000.00 - ₹20,000.00 per month

Schedule:

- Day shift
- Evening shift
- Morning shift

Ability to commute/relocate:

- Salem, Salem, Tamil Nadu: Reliably commute or planning to relocate before starting work (preferred)

**Experience**:

- total work: 2 years (preferred)

*Speak with the employer* +91 9619884084

**Job Types**: Full-time, Regular / Permanent, Fresher

**Salary**: ₹150,000.00 - ₹300,000.00 per year

**Benefits**:

- Internet reimbursement

Schedule:

- Day shift
- Morning shift
- Night shift

Ability to commute/relocate:

- Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Speak with the employer**
+91 9619884084

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