Service Advisor
2 weeks ago
Direct interact with customer and understand the issue related to his vehicle.
- Take a note of the issue on letter create system based job card with entering correct and relevant information of the customer and his vehicle.
- Inspect and advise customer about necessary repairs/maintenance of the vehicle.
- Prepare and share the cost and time estimation of the work agreed by the customer.
- Assign vehicle to floor Supervisor and ensure timely delivery.
- Contact customer for any add hock expenses.
- Inspect the vehicle repair before delivering and guide customer for billing process.
- Handle customer queries and ensure high customer satisfaction standards
**Salary**: ₹12,000.00 - ₹15,000.00 per month
Schedule:
- Day shift
Ability to commute/relocate:
- Raipur, Chhattisgarh: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Bachelor's (preferred)
**Experience**:
- in automobile Industry: 1 year (required)
- Automobile Industry (Commercial): 1 year (required)
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