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Customer Service Associate(Fashion Garment
5 days ago
Job Description: Customer Service Associate
Job Title Customer Service
Associate Designation Customer Service Associate
Department Retail Location
Position Details
Role Details
- Meet and greet walk-in customers and deliver excellent customer service.
- Handle customer feedback, enquiries, complaints courteously.
- Builds and maintain strong relationships with new customers.
- Work within the team to ensure store sales targets are met and exceeded.
- Accountable to achieve sales targets.
- Execute VM and marketing activities within the store.
- Cross-sell products.
- Inform customers about discounts and special offers.
- Provide customer real-time feedback to the Store Manager.
- Stay up to date with new products/services
Educational Qualification Graduates Experience Required Minimum Experience 1 year in Retail
fashion Brands
Functional Competencies
- Excellent communication skills, capable of building trusting relationships
- Understanding Retail KPI knowledge
- Customer Centricity
- Sales-oriented mindset
**Salary**: ₹200,000.00 - ₹300,000.00 per year
Schedule:
- Day shift
Ability to commute/relocate:
- Wakad, Pune, Maharashtra: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- total work: 2 years (preferred)
- Customer service: 2 years (preferred)
**Language**:
- English (preferred)
- Hindi (preferred)
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