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Customer Care Executive

1 month ago

Bengaluru, India Fortuco Resource Solutions Private Limited Full time

Bulk Requirement Customer Support Executive Pan India **work from Home Permanent**

Urgent Hiring Customer Support Executive l Customer Service Executive l Customer Service Associate l Domestic BPO l Inbound Voice Process l Technical Support l International Voice Process l Semi Voice Process l Customer Service

**Key Responsibilities and Accountabilities**:

- Resolve known customer issues through the use of a knowledgebase, direct use of product and tools,
product user guides, and other reference materials
- Be responsible to deliver a high quality, customer-driven, support service resolving customer
enquiries at the first point of contact wherever possible.

**Required Skills and Qualifications**:

- **Excellent English with Hindi**:

- Service hours
- 24*7, Rotational Shifts
- Education 12th / Graduate any stream
- **Minimum 6 months Experience can apply**:

- Excellent Verbal English Communication
- **Language : English and Kannada **OR English and Telugu Manageable Hindi
- **Permanent Work From Home (Pan India)**:

- Should have their own laptop and WIFI connection
- **Laptop configuration** : 8GB RAM, Windows 10 or above, i5 processor

**Job Types**: Full-time, Regular / Permanent

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹18,018.81 - ₹21,674.65 per month

**Benefits**:

- Flexible schedule
- Health insurance
- Leave encashment
- Life insurance
- Paid sick time
- Work from home

Schedule:

- Rotational shift

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Banglore, Karnataka: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Technical support: 1 year (required)
- total work: 1 year (required)
- Customer service: 1 year (required)

**Language**:

- English (required)
- Kannada (required)

**Speak with the employer**
+91 9473737323