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Dept Collection

1 month ago

Mumbai Maharashtra, India GM Infotech Full time

**Skills and Qualifications**:

- **Educational Background**:

- Bachelor’s degree in business, finance, operations, or a related field.
- MBA or relevant advanced degree (preferred).
- **Experience**:

- 7-10 years of experience in **debt collection, financial services, or related industries**, with a minimum of 5 years in a management role.
- Extensive experience in managing large teams, particularly across multiple locations (region-wide or national-level).
- Proven track record of meeting and exceeding collection targets at a senior level.
- **Leadership and Management Skills**:

- Exceptional leadership skills with the ability to manage and mentor a large and diverse team of Area Managers and Team Leaders.
- Experience in conducting performance reviews, providing feedback, and implementing development plans.
- Strong decision-making skills, particularly in high-pressure situations.
- **Strategic Thinking and Problem-Solving**:

- Strong ability to think strategically, set long-term goals, and implement effective plans to achieve them.
- Excellent problem-solving skills to address operational inefficiencies, underperformance, or client issues.
- Analytical mindset with the ability to make data-driven decisions.
- **Communication and Negotiation**:

- Excellent written and verbal communication skills, capable of engaging with senior management, clients, and field staff.
- High-level negotiation skills for resolving disputes, handling escalated cases, and closing significant debts.
- **Technical Skills**:

- Proficiency in data analytics, financial reporting tools, and CRM/collections software.
- Ability to manage mobile technologies and systems used for field operations.
- Proficient in Microsoft Office Suite (Excel, Word, PowerPoint) for reporting and analysis.
- **Compliance and Legal Knowledge**:

- Strong understanding of debt collection laws, compliance regulations, and industry standards.

Familiarity with risk management practices and legal proceedings related to **debt recovery.**

Pay: From ₹600,000.00 per month

Schedule:

- Day shift

**Experience**:

- Total: 7 years (preferred)
- Dept Collection: 1 year (preferred)
- Dept Recovery: 1 year (preferred)
- Dept Collection Laws: 1 year (preferred)
- Financial reporting tools: 1 year (preferred)

Work Location: In person