System Support Executive

6 days ago


Vadodara, India PARUL UNIVERSITY Full time

The System Support Executive role is mainly to implement the right processes and practices across the organization.

The specific duties of a System support Executive include formulating strategy, improving performance, procuring leads and resources and securing compliance. You should be ready to mentor your team members, find ways to increase quality of customer service and implement best practices across all levels.

Ultimately, we’ll trust you to help us remain compliant, efficient and profitable during the course of business.

KEY ROLE AND RESPONSIBILITIES:

- Monitoring, scheduling, overseeing lead catering load for all the BDE’s.
- Leading the team by bringing in maximum efficiency in performance with thorough monitoring of the entire team.
- Monitor overall functioning of the team and central contact center for all its operations and coordinate with Team Leaders regarding the analysis of the same and the required implementations based on it.
- Monitoring, scheduling, overseeing convex process & operations.
- Managing all the portals in terms of the development, working & operations.
- Sharing regular reports & analytics for all the operations.
- Assisting Pan India Offices for technical support and monitoring the system usage.
- Work under this role will not be limited to regular office hours and working days.
- Any other tasks & responsibilities assigned by Management.

Find ways to increase quality of leads.
Person Specification:
Knowledge of organizational effectiveness and operations management.
- Leadership ability.
- Outstanding organizational skills
- Ability to multitask and successfully operate in a fast paced, team environment.
- Must adapt well to change and successfully set and adjust priorities as needed;
- Experience of CRM systems/customer databases.
- Excellent attention to detail, cultural awareness and sensitivity.
- Proficient in using of Microsoft office package. (Advanced excel is a must).

Educational Qualification: Graduate or more.

Salary offered: As per company norms.

Applicants with relevant work experience support domain would be given priority.

**Salary**: ₹20,000.00 - ₹35,000.00 per month

Schedule:

- Rotational shift

Ability to commute/relocate:

- PO: Limda Ta: Waghodiya, Vadodara - 391760, Gujarat: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 1 year (preferred)

**Speak with the employer**
+91 9099040577



  • Vadodara, India Ecommex Sourcing Pvt Ltd Full time

    **Job description**: This is a full-time on-site role located in Vadodara for a Customer Support Executive. The role involves providing customer satisfaction and support including online support to clients, resolving technical issues, and providing technical support to customers via chat and mail. **Responsibilities**: - Communicate with customers for...


  • Vadodara, India Windowmaker Software Pvt Ltd Full time

    **Job Purpose** The primary job role is to provide sales/administrative support to the sales staff and ensuring that the database in CRM is up-to-date. **Responsibilities** a. Check leads and info mailbox i. Convert incoming download request to leads and assign them to relevant sales staff ii. Follow-up leads by a telephone call. If need be, organise to...


  • Vadodara, India Windowmaker Software Full time

    The primary job role is to provide sales/administrative support to the sales staff and ensuring that the database in CRM is up-to-date **Responsibilities** a. Check leads and info mailbox i. Convert incoming download request to leads and assign them to relevant sales staff ii. Follow-up leads by a telephone call. If need be, organise to send OnDemand...


  • Vadodara, India Alendei Platforms Private Limited Full time

    Sales Support Executive (International Process) **Job Overview**:A sales support specialist performs administrative tasks to support the sales team and help them to gain and keep customers. The sales support specialist will also respond to customer complaints and queries and will ensure that all orders are processed in a timely...


  • Vadodara, India Geojit Financial Services Ltd Full time

    Company: Geogit Financial Services Ltd Position: Business Support Executive cum sales Location -- **Vadodara, Gujarat** Experience: min 1 year in Finance securities company Professional Responsibilities: - Prepare the complete documentation procedure for new registration of Client A/c (KYC) - Handling the queries and the entire operational part of...


  • Vadodara, Gujarat, India HTD Resources Full time

    Job Title: MIS Executive (Full-Time, Onsite) Location: Vadodara, Gujarat. Experience: Fresher We are seeking a motivated and detail-oriented MIS Executive to join our team in Vadodara. This is a full-time, onsite role, ideal for fresh graduates who are eager to kickstart their careers. Key Responsibilities: Collect, organize, and analyze data to generate...


  • vadodara, India Kuber Hiring Solution Consultancy Full time

    We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service You will create policies and procedures and oversee the customer service provided by the team. The Customer Support Executive will be responsible for the selection of staff in the hiring process and ensure that a...


  • Vadodara, Gujarat, India Kuber Hiring Solution Consultancy Full time

    We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service You will create policies and procedures and oversee the customer service provided by the team. The Customer Support Executive will be responsible for the selection of staff in the hiring process and ensure that a...


  • Vadodara, India Compucare India Private Limited Full time

    **Company: Compucare India Pvt. Ltd. (Vadodara - Gujarat)** **Position: Customer Support Executive (AMC Department)** **Summary: - ** As a Customer Support Engineer in the AMC (Annual Maintenance Contract) Department, your primary responsibility will be to provide technical support and assistance to customers who have purchased AMC contracts for their...


  • Vadodara, India System Protection Full time

    This person will be responsible for creating accurate and comprehensive reports related to electrical systems and equipment. This role requires a strong understanding of electrical engineering principles, excellent attention to detail, and the ability to communicate technical information effectively. **Responsibilities**: Data Collection from field...

  • Support Executive

    2 weeks ago


    Vadodara, Gujarat, India Ethicsinfotech Full time

    Role & ResponsibilitiesDiagnosing and resolving software problems using various tools and techniquesEscalating complex or unresolved issues to the appropriate team or departmentDocumenting and reporting software bugs, errors, feedback, and suggestionsProviding software installation, configuration, training, and guidance to customersCollaborating with other...


  • Vadodara, Gujarat, India Windowmaker Software Pvt Ltd Full time

    Job PurposeThe primary job role is to provide sales/administrative support to the sales staff and ensuring that the database in CRM is up-to-date.Responsibilitiesa. Check leads and info mailboxi. Convert incoming download request to leads and assign them to relevant sales staffii. Follow-up leads by a telephone call. If need be, organise to send OnDemand...


  • Vadodara, India Siyana InfoSolution Full time

    **Responsibilities**: - Managing a team of representatives offering customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. - Planning the training and standardization of service delivery. - Selecting and hiring new staff. - Monitoring the work of individual...


  • Vadodara, India Netcom Business Pvt LTD Full time

    **We are hiring for Chat Support Executive** **Post: Chat Support Executive** **Location: Vadodara** **Experience: - 1 to 10 Years** **No.of Opening:2** **Salary : up to 40k Per Month** **Notice Period : Immediate Joiner First Preferred** **Shift: night shift only** **Salary**: ₹20,000.00 - ₹40,000.00 per month **Benefits**: - Cell phone...

  • System Administrator

    3 weeks ago


    Vadodara, India Indusface Full time

    **Job title : System Administrator** **Location**: Vadodara **Role** The System Administrator is responsible for effective provisioning, installation/configuration, operation, and maintenance of systems hardware and software and related infrastructure. This individual participates in technical research and development to enable continuing innovation...


  • Vadodara, India We4HR Full time

    EligibilityFreshers to 6 monthsExcellent English communication and interpersonal skillsAbility to multitask and prioritize in a fast-paced environmentShift: US Night Shift (5 working days)RequirementThe day-to-day tasks include handling customer inquiries, resolving issues, and ensuring customer satisfaction.The Executive will also be responsible for...

  • Purchase Executive

    1 week ago


    Vadodara, Gujarat, India System Protection Full time

    **Job Brief**:We are looking for a Purchase Executive for our company’s day-to-day operations. **Job Location**: Vadodara **Qualification**: BE (Electrical) **Job Type**:Full time **Roles & Responsibilities**: - Shall be initially responsible for Preparation of Techno commercial offers for Various Electrical Equipment and spares like Relays, Breakers,...


  • Vadodara, India Future Link Consultants Full time

    _**Job Title: Customer Support Executive**_ - _ - **Key Responsibilities**:_ - Customer Assistance: Interact with customers professionally and courteously, addressing their queries, providing product or service information, and resolving issues to ensure customer satisfaction. - Issue Resolution: Investigate and troubleshoot customer problems or complaints,...


  • vadodara, India We4HR Full time

    Eligibility Freshers to 6 months Excellent English communication and interpersonal skills Ability to multitask and prioritize in a fast-paced environment Shift: US Night Shift (5 working days) Requirement The day-to-day tasks include handling customer inquiries, resolving issues, and ensuring customer satisfaction. The Executive will also be responsible...


  • Vadodara, India We4HR Full time

    EligibilityFreshers to 6 monthsExcellent English communication and interpersonal skillsAbility to multitask and prioritize in a fast-paced environmentShift: US Night Shift (5 working days)RequirementThe day-to-day tasks include handling customer inquiries, resolving issues, and ensuring customer satisfaction.The Executive will also be responsible for...