Operation Executive

2 months ago

Chennai, India Coffee Day Beverages Full time

**Executive - Operations**

**About the Company**:
Research has proved that providing employees with fresh coffee and tea increases productivity in any office. A vending machine, which dispenses fresh coffee at the touch of a button, thus becomes an absolute necessity.

Recognizing the huge potential, Coffee Day Beverages embarked on a dynamic journey to become the largest ‘fresh milk - roasted coffee beans’ vending chain with a distinct brand identity of its own. Today, we have become the largest player in the segment with over 57,000 installations across the country. And, we continue to grow We have made freshness an integral part of the vending machine proposition. The best ingredients are used and strict quality checks are performed to ensure consistent quality of the coffee beans. This enables us to deliver the satisfaction of a freshly brewed cup of beverage. Our reach extends across the length and breadth of the country.

Locations including airport lounges, railway stations, road transport hubs, petrol stations, malls, corporate, offices, schools, colleges, hospitals, restaurants and hotels.

**Scope of Role**

Reports To: Manager

**Qualifications**:
**Experience**:

- Hotel Management Graduation (IHM Only)
- 1+ years of experience

**Key Performance Areas**

**Daily activities**

1. Reports to the Operation Manager

2. Ensure supervisors and operators presence in all the shifts

3. Milk supply should be on time, need to give confirmation every morning

4. All the machines should be operational on time

5. Check the inventory level in all the locations/ FIFO standards to be followed

6. Check the Operators & supervisors grooming and uniform standards

7. Coffee machine MIS details need to be updated in the registers and the same discuss with Operation Manager daily basis.

8. Coffee machines should be in working condition

9. Registers, records and files should be updated and maintained regular basis.

10. Check the complaint registers update operation manager regular basis.

11. Necessary accessories and products to be available next the coffee machine.

12. Daily check list should be placed next to the coffee machine, operator should update every one hour, and it should be cross verified and signed by the supervisors and Operation executives.

**Weekly Activities**

1. Involve in preparing coffee MIS report take the acknowledgement

2. Weekly coffee machine cleaning schedule to be followed

3. Inventory level should be checked every week, and place the indent after taking the proper approval.

4. Cross verify the operators, supervisor’s duty roasters.

5. Meeting with Admin (FM) send minutes of the meeting report.

6. Submit wastage report weekly basis by Saturday

**Fortnightly activities**

1. Preventive maintenance follows up with service team

2. Check the staffing status, and attrition level.

3. Operations & Service meeting every fortnight and carry necessary reports.

4. Inventory check

5. Invoice submission if any

6. Meeting with Admin/ Facilities Management

**Monthly activities**

1. Pest control needs to be done follow up for all the machines

2. Month end coffee MIS and cuppage status

3. Raising invoices, bills submission and payments follow up

4. Inventory level check

6. Submit physical closing stock status and wastage report

7. Operators salary and vendors payment follow up

8. Attend monthly Operation meeting

9. Submit operators and supervisors monthly attendance copy.

10. Submit the best operators/supervisors nominations to HR dept by 5thof every month

11. Cleaning materials projections need to be made every month by executives

**Lead Self Competencies**
- Good Rapport building & Conversational skill
- Process driven approach
- Good at Execution
- Good at adhering to SOP
- Should be Proactive
- Should be self-motivated
- Should be result oriented

**Salary**: ₹10,000.00 - ₹30,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Flexible schedule
- Health insurance
- Paid sick time
- Provident Fund

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Chennai, Tamil Nadu: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 1 year (preferred)

**Speak with the employer**
+91 9340315775

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