Customer Service Executive

2 weeks ago


Subhash Nagar Delhi Delhi, India wedding banquets Full time

Experience - 1+ year

salary - Upto 20k in hand plus incentives

Job Description
- Managing a team of representatives offering customer support.
- Overseeing the customer service process.
- Resolving customer complaints brought to your attention.
- Creating policies and procedures.
- Planning the training and standardization of service delivery.
- Selecting and hiring new staff.
- Monitoring the work of individual representatives and of the team.
- Conducting quality assurance surveys with customers and providing feedback to the staff.
- Possessing excellent product knowledge to enhance customer support.
- Maintaining a pleasant working environment for your team.

**Customer Support Executive Requirements**:

- A bachelor’s degree in administration or a related field.
- A minimum of 1 years experience.
- Excellent interpersonal and written and oral communication skills.

**Salary**: ₹12,000.00 - ₹20,000.00 per month

**Benefits**:

- Cell phone reimbursement

Schedule:

- Morning shift

Supplemental pay types:

- Performance bonus

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (required)

**Language**:

- English (preferred)
- Hindi (preferred)

Ability to Commute:

- Subhash Nagar, Delhi, Delhi (required)

Ability to Relocate:

- Subhash Nagar, Delhi, Delhi: Relocate before starting work (required)

Work Location: In person

**Speak with the employer**
+91
8595603363



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