Customer Care Executive

2 weeks ago


Andheri Mumbai Maharashtra, India Global Talent Strategist Full time

Job Requirement:
Qualification: HSC-Graduate, with proficiency in English and local language.

Experience: 1-2years. Preference for those from reputed 4 wheeler dealership.

Duties &Responsibilities:
1)Primary Responsibilities:
reminders, appointment booking, post service feedback calling and other promotional

offers/camp.

Follow communication procedures, guidelines and laid down policies.

Generating PSF and appointments list from the DMS system.

Preparing list and arranging Home visit for all PSF complaint customer.

Updating information in DMS system related to feedback of customer (IFF/IFC etc.)

Updating customers concerns (VOC) during PSF as per OEM norms.

Calling customer for complaint registered (aggrieved customer) and resolving it within

stipulated time period as per the OEM process.

Updating resolved complaints details in DMS and or Dealership defined process.

Maintaining daily and monthly complaint monitoring report.

To achieve the set business targets (appointment, PSF).

To daily update appointments generated details in DMS.

2)Secondary Responsibilities:
Act as single point of contact for service and related concerns.

Daily /weekly/monthly MIS reports.

Preparing list and organising pick up -drop facility of customer’s vehicle in coordination

with service team.

To manage service reception, attend customer and take care of customer lounge area as

and when required.

To attend all training programmes organised by OEM/Dealership.

Pay: ₹14,000.00 - ₹25,000.00 per month

Schedule:

- Morning shift

Work Location: In person



  • Andheri, Mumbai, Maharashtra, India Probus Insurance Broker Full time

    **Join our troop of passionate minds and get the chance to transform Insurance!!!** Start securing India at Probus where you will have the opportunity to transform Insurance. We are inviting people from different walks of life to make their career in the most rapidly growing InsurTech in India. At Probus, we ensure to make long-term relationships with our...


  • Andheri, Mumbai, Maharashtra, India Probus Insurance Broker Full time

    **Join our troop of passionate minds and get the chance to transform Insurance!!!** Start securing India at Probus where you will have the opportunity to transform Insurance. We are inviting people from different walks of life to make their career in the most rapidly growing InsurTech in India. At Probus, we ensure to make long-term relationships with our...


  • Andheri East, Mumbai, Maharashtra, India Vibrant Training & Placement Full time

    Join Our Team as a Customer Care Executive! Location: Andheri, Mumbai Shift: Rotational **Salary**: ₹23k - ₹27k Immediate Joining Excellent English Skills Needed Looking for a career in customer care? We're hiring Customer Care Executives in Andheri, Mumbai! If you're a graduate with excellent English proficiency and can start immediately, we want to...


  • Andheri, Mumbai, Maharashtra, India TK Prosperity Private Limited Full time

    1. **Excellent English Communication** 2. **Able to work in Office** 3. **Must have experience in telesales or customer care executive roles.** **Salary**: ₹15,820.24 - ₹18,537.61 per month **Benefits**: - Cell phone reimbursement - Internet reimbursement - Life insurance - Paid sick time - Provident Fund Schedule: - Day shift - Rotational...


  • Andheri, Mumbai, Maharashtra, India a2techfirm Full time

    **Require Customer Care Executive for Sleeping Matress Company for Jogeshwari** **Location**: Jogeshwari **Salary**: ₹25,000 per month **Job Type**: Full-time **Responsibilities**: - Resolve customer complaints and issues efficiently. - Provide product information and support to customers. - Maintain records of customer interactions and...


  • Andheri, Mumbai, Maharashtra, India Cyitechsearch LLC Full time

    Position: Customer Care Executive Location: Mumbai J ob description Profile: 1. Should have excellent communication skills 2. Experiences & fresher both are eligible. 3. HSC/Graduate can apply 4. Should be fully vaccinated. 5. Should have all the educational and experience certificate in place. 6. Should have all the Govt ID proof in place **Job...


  • Andheri West, Mumbai, Maharashtra, India GameLoot Full time

    **Company Description** GameLoot offers you a brand new, ultra-convenient way to buy and sell games. We specialize in trading new and pre-owned games online, covering all current consoles (PS5, PS4, PS3, Xbox Series, Xbox One, Xbox 360 and PS Vita). Now we're bringing our game trade-in service right to your doorstep at the unbeatable price of...


  • Prabhadevi, Mumbai, Maharashtra, India ZIQITZA HEALTH CARE LTD Full time

    Require: Customer Care Executive Location: Prabhadevi, Mumbai, Maharashtra Qualification: Under Graduate Job Profile: Back Office Time: Rotational (8 Hour Shift) Work Experience: 2 Years **Salary**: CTC ₹18,000.00 - ₹23,000.00 per month Speak To HR -8710810887 **Salary**: CTC ₹18,000.00 - ₹23,000.00 per month Schedule: - Rotational...


  • Prabhadevi, Mumbai, Maharashtra, India ZIQITZA HEALTH CARE LTD Full time

    Require: Customer Care Executive Location: Prabhadevi, Mumbai, Maharashtra Qualification: Under Graduate Job Profile: Back Office Time: Rotational (8 Hour Shift) Work Experience: 2 Years **Salary**: CTC ₹18,000.00 - ₹23,000.00 per month Speak To HR -8710810887 **Salary**: CTC ₹18,000.00 - ₹23,000.00 per month Schedule: - Rotational...


  • Andheri, Mumbai, Maharashtra, India TRUMINDS Full time

    **Job Description for Customer Care Representative/Executive**: Serves customers by providing product and service information; resolving product and service problems. **Responsibilities/Duties**: - Opens/Maintains customer accounts by recording/updating account information. - Resolves product or service problems by clarifying the customer's complaint;...


  • Andheri, Maharashtra, India Leeway Softech Full time

    We are looking for:01Self Motivated:02Leadership:03positive Attitude:04high goals:05Innovative ideas:06Knowledge & Capabilities:Stays abreast with latest technologies and also ready to work the new technologies.Customer Care ExecutiveExperience: Minimum 1 Year experience


  • Mumbai, Maharashtra, India Procapital Full time

    Hi Urgent Opening for Customer Care Executive !! **Designation**: - Customer Care Executive **Location**: Koparkhairane, Thane, Borivali & Powai **Experience**: - 2 to 5+years of experience is required. **Salary**: 20k to 30k per month(Based on experience & last drawn) **Job role: - ** 1) Filling Work, Raising all Purchase Orders based on...


  • Mumbai, Maharashtra, India Aegis Consultants Full time

    **Designation: Customer Care Executive** **Location - Kurla** **Working Days - Monday to Saturday (10:00 AM - 7:00 PM)** **JOB DESCRIPTION**: - Create a customer care protocol - Handling customer complaints - Gathering customer feedback - Managing consumer concerns - Helping every customer service professional improve - Keeping track of consumer...


  • Mumbai, Maharashtra, India Candiclie Consultancy Pvt. Ltd. Full time

    **Position: Customer Care Executive** **Industry : Facility / Security only preferred** **Location: Mumbai, Goregaon** **Job Type: Onsite** **Budget: 5-12 LPA( Depends on your experience, current CTC and skills)** **Experience: Minimum 4 years of relevant exp.** **Notice Period: 15-30 Days( Immediate Joiner more preferred )** **Company...


  • Andheri East, Mumbai, Maharashtra, India Vibrant Training & Placement Full time

    Exciting Opportunity in Andheri East, Mumbai! We are looking for enthusiastic individuals to join our team as Customer Care Executives at our location in Andheri East, Mumbai. **Requirements**: - Excellent command over English language - Willingness to work in rotational shifts Perks: - Competitive salary range: ₹23,000 to ₹27,000 - Dynamic work...


  • Andheri, Mumbai, Maharashtra, India 9 coins Full time

    WE ARE HIRING FOR CUSTOMER CARE SERVICE BPO IN MUMBAI LOCATION FRESHER CAN ALSO APPLY **Job Types**: Full-time, Fresher **Salary**: ₹15,451.03 - ₹28,655.97 per month **Benefits**: - Provident Fund Schedule: - Fixed shift Supplemental pay types: - Yearly bonus Ability to commute/relocate: - Andheri, Mumbai, Maharashtra: Reliably commute or...


  • Borivali, Mumbai, Maharashtra, India Portal HR Plus Full time

    **Dear All** Greetings !!! **Urgent Opening for Customer Care Executive in Leading Retail company in Mumbai** Position Name : Customer Care Executive Qualification : Any Experience : 2+ years Gender : Male Only Industry : Retail / Building Material Location : Mumbai Salary : Negotiable **Roles & Responsibilities**: As a customer care executive,...


  • Navi Mumbai, Maharashtra, India Vibrant Training & Placement Full time

    Job Opportunity: Customer Care Executive We're hiring Customer Care Executives for day shifts (10 AM - 7 PM) in Navi Mumbai! If you have excellent English communication skills, can start immediately, and are ready to provide top-notch customer service, we want to meet you. Position: Customer Care Executive Shift: Day Shift (10 AM - 7 PM) Week Off: Fixed...


  • Mumbai, Maharashtra, India Happy square outsourcing company Full time

    **Position - Customer Care Executive** **Location - 4th Floor, A Wing, Krislon House, Krishanlal Marwah Rd, Saki Vihar Rd, Andheri East, Mumbai, Maharashtra 400072** **working days - Mon to Sat / 10 a.m. to 6 p.m.** **Experience - 1 to 3 years** **Role: Customer Care Executive** **Looking for:Seniors & Mothers who have dropped off the workforce but want...


  • Andheri, Mumbai, Maharashtra, India Global Talent Strategist Full time

    Job Purpose: to contribute towards service quality, increase in workshop revenue by reducing customer complaints and providing excellent customer support. Qualification: HSC-Graduate, with proficiency in English and local language. Experience: 1-2years. Preference for those from reputed 4 wheeler dealership. 1)Primary Responsibilities: reminders,...