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Sales Trainer

5 months ago

Surat, India KuberJee Tech. Pvt. Ltd. Full time

**Roles & Responsibilities**:

- The trainer is responsible for ensuring that new employees receive onboarding training to prepare them for their role.
- Develop digital and print educational material (e.g. videos and manuals)
- Organize classroom-style seminars about product features and sales techniques
- Conduct role-playing activities to develop Soft skills (Leadership Skills, Effective Team Management and Motivational Skills, Transactional Analysis, Interpersonal Skills, Goal Setting, Negotiation Skills, Emotional Intelligence and Empathy, Customer Service.)
- Identify individual and team skills gaps
- Schedule regular training sessions (e.g. monthly or quarterly)
- Ensure new hires take on basic sales training courses, including communication and troubleshooting skills
- Liaise with managers and encourage on-the-job coaching (e.g. how to handle difficult client cases)
- Coordinate mentorship programs for new customer service representatives
- Assess the impact of each educational course on staff performance and client satisfaction
- Maintain updated records of training curricula and material

**Required Skills and Education**:

- Work experience as a Customer Service Trainer or similar role
- Experience in sales or customer service positions is a plus
- Familiarity with interactive learning activities
- Excellent communication and presentation skills
- Any Graduate

Additional certification in training is a plus

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹20,000.00 - ₹25,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift
- Weekend availability

Ability to commute/relocate:

- Surat, Gujarat: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Sales and Trainer: 2 years (preferred)

**Speak with the employer**
+91 9925299243
- Health insurance