Service Desk-japanese
2 weeks ago
Key responsibility would be Operations services for Zoom platform
Responsible for all operations activities e.g. Incident management, change management, service request.
Understanding of the Digital Industry with a focus on Digital Workplace domain including Voice, Video, Conferencing services and other collaboration services.
Detailed understanding of ITIL framework
Exposure and inclination towards Analytics and Numbers
Good Analytical skills - well versed with MS Office (Word, Excel, PowerPoint) to prepare proposals, financial business cases and data analysis
Collaborate with cross-functional teams to understand user requirements and provide technical support for Zoom-related queries.
Manage and administer the Zoom platform, including user and DID provisioning, permissions management, and integration with other tools.
Implement and enforce security best practices, including encryption, authentication, and access controls, to protect sensitive information.
Stay updated with the latest Zoom features and updates and evaluate their applicability to our business needs.
Assist in training employees and clients on how to effectively use Zoom features and functionalities.
Analyze usage data and generate reports to identify trends, usage patterns, and areas for improvement.
Collaborate with IT teams to integrate Zoom with other communication tools and systems.
Monitor and troubleshoot technical issues related to audio, video, and connectivity during Zoom sessions.
Pay: ₹100,000.00 - ₹200,000.00 per month
Shift:
- Day shift
Work Days:
- Monday to Friday
**Education**:
- Bachelor's (preferred)
**Experience**:
- Technical support: 1 year (preferred)
- total work: 1 year (preferred)
-
Japanese Service Desk
3 months ago
Bengaluru, Karnataka, India impact pvt Full timeRole : Japanese Service Desk Experience : Min 1 year of experience as Japanese Service Desk Location : Bangalore Salary : 9 LPA Certification : JLPT3/JLPT2 Skill : Troubleshooting, Configuration, Outlook, SLA, Ticket Education : Graduation Notice : Immediate **Education**: - Bachelor's (preferred) **Experience**: - Japanese Technical support: 1...
-
Japanese Translator
5 months ago
Bengaluru, Karnataka, India InOpTra Digital Full time**Japanese Translator**: - Department: - IT- Project Location(s): - Bangalore, Karnataka- Job Type: - Full Time- Education: - Bachelor in Engineering / TechnologyRequirement: Japanese-speaking Tier 1 Support - JLPT N3 or Above certified. Fluent in reading, writing, and conversing in Japanese & English languages - Work in Shifts (incl. weekends) to align...
-
Japanese Language Expert
5 months ago
Bengaluru, Karnataka, India Banagalore strategic solutions Full time**We're Hiring Japanese expert** - **Work Location: Bangalore**: - **Experience: 4-8 years**: - **Salary: As per Market Standard**: - **Notice period: Immediate to 15 days** Skills Required: Mandatory: Japanese language (any skills) JOB DESCRIPTION: Detailed JD: Mandatory Skills: **Japanese (Intermediate Certification)** Major activities: - Monitors...
-
IT Service Desk
1 month ago
Bengaluru, Karnataka, India Natobotics Technologies Private Limited Full time**Job description** Role**:IT Service Desk** Location**:Bangalore, Chennai** Rotational Shift: Work from office Level - PA Max CTC - 6.5 LPA Experience:2 years - _ Service Desk JD for the opening at Bangalore/Chennai location. - IT Service Desk (Voice process) role for healthcare project. - Should be familiar with basic Citrix, Vmware, Outlook,...
-
Customer Service Officer
2 months ago
Bengaluru, Karnataka, India Formula Group Full time**Responsibilities**: - Must have cleared N2/N3 level - Ability to work under pressure. - Good interpersonal skills to form effective working relationships with people at all levels. **Skills**: - To work as an interpreter. - Written/verbal communication with client in Japanese. - Follow-up with clients and concerned department - Provide quality customer...
-
Japanese Bilingual Co-ordinator
5 months ago
Bengaluru, Karnataka, India NASIWAK SERVICES INDIA PRIVATE LIMITED Full time**Company Info**: **Core values**: Innovation. Individual empowerment. Integrity. Nasiwak firmly believes that Innovation blooms by nurturing Individuals through honesty, transparency and creativity all the while using ethical practices that uphold moral Integrity. **Important links**: **Contact Details**: Nasiwak Services India Pvt Ltd, 2/20, 2nd Floor,...
-
Japanese Language Expert
5 months ago
Bengaluru, India NetConnect Private Limited Full time**Experience: 0 - 6 Years** **Type: Work from Office** **Location: Bangalore** **Notice Period: Immediate to 30 Days** **Mandatory Skills: JLPT N1 certified professionals** - The Japanese Language Expert must be highly proficient in the Japanese language, including reading, writing, speaking, and listening skills. - They should have a deep understanding...
-
Service Desk Executive
5 months ago
Bengaluru, Karnataka, India FORT Technologies Full time**Job Title -Service Desk Executive** **Exp-3-8 yrs** **Notice-Immediate-15 Days** **Requirements**: Service Desk Experience Helpdesk Customer Interactions and Support ITIL Service Now Ticketing Tool Remote Support **Note: Flexibility to work in rotating shifts, including evenings, weekends, and holidays, to provide 24/7 support coverage if...
-
Service Desk Executive
3 months ago
Bengaluru, Karnataka, India FORT Technologies Full time**Job Title -Service Desk Executive** **Exp-6 months-3 yrs** **Notice-Immediate-15 Days** **Requirements**: Service Desk Experience Helpdesk Customer Interactions and Support ITIL Service Now Ticketing Tool Remote Support **Note: Flexibility to work in rotating shifts, including evenings, weekends, and holidays, to provide 24/7 support coverage if...
-
Japanese Translator
5 months ago
Bengaluru, India msg global solutions Full time**Who we are?** msg global solutions is a systems integrator, software development partner, and managed services provider focused on SAP solutions for multiple industries. Our services include strategies for accounting, finance, regulatory reporting, performance management, sustainability, customer experience, and IoT. Operating from offices across the...
-
French Service Desk
5 months ago
Bengaluru, Karnataka, India Cognizant Full timeFrench Service Desk: - Provide L0/L1 support through call and chat or AskIT portal (e.g., password reset, system not able to boot etc.) - Provide end to end ticket management based on the SOPs/Knowledge bases and escalate tickets not resolvable at service desk layer to appropriate L2/L3 teams. - Update SOP/knowledge base articles document as per resolution...
-
Compliance Programme Support
5 months ago
Bengaluru, Karnataka, India Nielsen Full time**ABOUT THE ROLE This role is required to lead, coordinate and deliver work for a range of client contracts including brand compliance audit, analysis and tagging, and bespoke data capture. The role operates as part of the Ad Check leadership team and is responsible for supporting the team with set-up of new client projects and administrative/other duties...
-
Service Desk Support
5 months ago
Bengaluru, Karnataka, India Black & White Business Solutions Full time**Job Information**: Industry **IT Services** *** Province **Karnataka** *** City **Bangalore North** *** Postal Code **560001** *** Country **India** *** - We have openings for Service Desk Support with one of our MNC Client. Please find the details below. Loc: - Bangalore- NP: - Immediate to 30days- Exp: - 2-6years JD: 1. Good Communication...
-
Service Desk Executive
2 months ago
Bengaluru, Karnataka, India Harman International Full timeLocation: - Bangalore - Karnataka, India - EOIZ Industrial Area - Job Family: - Engineering - Worker Type Reference: - Expat - Permanent - Pay Rate Type: - Salary - JOB ID: - R-38959-2024 **Description & Requirements**: Service Desk Executive ( 4 years Experience) What to expect - Good communication and writing skills. - Hands-on experience with all...
-
Service Desk
5 months ago
Bengaluru, Karnataka, India Bangalore Strategic Solution Full time**Position:Service Desk** **Essential Duties/Responsibilities**: **Help Desk Oversight**: - Ensure the timely and effective resolution of end-user problems. - Enhance productivity by reducing incidents and implementing self-help techniques. **Customer Communication and Support**: - Communicate with customers and stakeholders to assess support needs. -...
-
Service Desk
5 months ago
Bengaluru, Karnataka, India Bangalore Startegic Company Full timeActs as single point of contact for all IT related issues. - Provides status and updates on tickets to authorized users - Adherence to policies and procedures, closure of open calls after resolution. - Attempts to resolve the defined inquiries while on the telephone, to meet the agreed upon Service Level for First Call Resolution - Identifying the issue and...
-
Service Desk Agent
5 months ago
Bengaluru, Karnataka, India bangalore strategic solutions Full time**Job Title**: Service Desk Agent - L1 **Location**: Bangalore and Pune **Role**: Service Desk Agent - L1 **Band**: B1 **Designation**: Servicedesk Associate **Language**: English (Read + Write + Speak) **Type Of Support**: Voice process **Shift Pattern**: Rotational Shifts (Includes Night Shift 24/7) **Week Off Pattern**: 2 week off not necessarily...
-
Instructional Design Professional with Japanese
2 months ago
Bengaluru, Karnataka, India BETSOL Full time**Company Description**: BETSOL is a cloud-first digital transformation and data management company offering products and IT services to enterprises in over 40 countries. BETSOL team holds several engineering patents, is recognized with industry awards, and BETSOL maintains a net promoter score that is 2x the industry average. BETSOL offices are set against...
-
Service Desk Executive
3 months ago
Bengaluru, Karnataka, India CIS Worldwide Ltd Full timeService Desk - Job requirements Prefer graduates in IT field with call taking experience. Acknowledging the tickets within 20 minutes of receipt Assigning the tickets and follow up with the Engineer / Vendor within 2 hours of acknowledgement of tickets and getting the ETA. Updating the client on the progress of the tickets without escalation Processes,...
-
Japanese Language Trainer
1 week ago
Bengaluru, India Tata Elxsi Full timeTata Elxsi is a global design and technology services leader for Automotive, Media, Communications and Healthcare. The Company helps customers reimagine their products and services through design thinking and application of digital technologies such as IoT (Internet of Things), Cloud, Mobility, Virtual Reality, and Artificial Intelligence.Skill : Japanese...