Payment Collection Executive
2 months ago
**Job Summary**:
The Collection Executive is responsible for managing outstanding payments, contacting clients or customers regarding overdue accounts, and ensuring timely collection of payments to support the company’s financial health. The role requires excellent communication skills, negotiation abilities, and attention to detail.
**Key Responsibilities**:
- Maintain records of communication with clients and update account statuses.
- Investigate and resolve discrepancies related to payments, ensuring customer satisfaction.
- Collaborate with internal departments (sales, Accounts, etc.) to resolve issues that may delay payment.
- Prepare and submit reports on collection activities, outstanding balances, and resolved accounts.
- Escalate unresolved debts to higher management or initiate legal action when necessary.
**Key Skills**:
- Strong communication and negotiation skills.
- Attention to detail and accuracy in record-keeping.
- Familiarity with financial Tally Software.
- Ability to work under pressure and meet deadlines.
- Problem-solving skills with a customer-focused mindset.
**Qualifications and Experience**:
- High school diploma or equivalent (bachelor’s degree in finance, Accounting, or related field preferred).
- Previous experience in debt collection, accounts receivable, or a similar role.
**Requirement**
Two Wheeler with License - Mandatory
**Education**:
- Bachelor's (preferred)
**Experience**:
- total work: 1 year (preferred)
Work Location: In person
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