Product Solutions Engineer-1
3 weeks ago
**Product Solutions Engineer-1 ( Job ID : 000001292 )**:
NA
Experience
**3 - 5 years**
Offered Salary
Notice Period
**Not Disclosed**
**Responsibility**:
- Analyze problems reported runtime, diagnose and do occasional code fixes with low to medium complexity
- Work with developers to identify and resolve more complicated problems
- Address urgent issues quickly, work within and measure against customer SLAs
- Adapt installer, shell scripts and perl scripts and aggressively automate manual / repetitive tasks through scripting.
- Automate scripts / tasks for reporting and maintenance; and build anomaly detectors where ever applicable
- Provide feedback from customer users to the team
- Maintain on-going record of problem analysis and resolution activity in an on call tracking system.
- Be proactive and independent in monitoring, identifying and fixing issues
- Develop smaller complexity features/enhancements in existing system components
**Mandatory Skills**:
- 1. Strong experience in MYSQL and writing SQL queries
- 2. Prior experience in the production support
- 3. Automation scripting: More advance tools preferred; Ex: Python, perl.
**Desired Skills**:
- 1. Prior programming experience; Java preferred
- 2. Good written and oral communications skills.
- 3. Familiarity in Storm, Zookeeper, Kafka, Elastic Search, Aerospike, Redis, HBase, Aesop, My SQL
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