Hub Incharge

2 months ago

Chennai Tamil Nadu, India Recrudo Labs Full time

Experience - 5-7 years From Courier industry (competitors are much preferred) as service centre in charge handling Heavy weight shipments using 407,
- TATA Ace and Canter vehicles at the First-mile and Last-mile operations.
- Should have good knowledge in surface networks.

*
- Responsible for supervising daily inbound and outbound Apex / Surface operations at the PUD/ Distribution Center (including P2P operations and EDL/ ODA deliveries)
- Analyze load patterns on a periodic basis to plan pick-up and delivery routes for first and last mile connectivity to customers
- Monitor daily loads and plan delivery and pick-up schedules accordingly
- Ensure timely pickups (call pickups or registered pickups) and receipt of shipments from channel partners including RSPs, ESAs and Consolidators
- Ensure safe, timely and profitable delivery of shipments to customers and work towards reduction of instances of undelivered shipments, RTO instances, etc.
- Monitor regulatory paperwork (octroi, sales tax, etc.) for completeness and accuracy; Ensure coordination with origin/customer in case of incomplete paperwork
- Ensure availability of sufficient vehicles for inbound / outbound operations
- Oversee vehicle placement at bays and monitor the carting/ loading, tally processes etc
- Ensure safe handling of all shipments and report any damaged cases to the origin/ hub
- Oversee the work of supervisors to ensure adherence to the operational workflows and standard operating procedures (SOPs)
- Handle all exception cases; On a daily basis check on the exceptions of the previous day and ensure follow up for closure/ resolution of the same

**Job Types**: Full-time, Permanent

Pay: ₹30,000.00 - ₹50,000.00 per month

Schedule:

- Day shift
- Rotational shift

**Experience**:

- total work: 1 year (preferred)

Work Location: In person

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