International Voice Process

6 months ago

Viman Nagar Pune Maharashtra, India Epiv Solution And Services Full time

**Responsibilities**:
1. Handle outbound and inbound calls to customers located in various international regions.

2. Provide exceptional customer service by addressing customer inquiries, resolving complaints, and ensuring customer satisfaction.

3. Maintain professionalism and courtesy while communicating with customers at all times.

4. Utilize company scripts and guidelines to effectively communicate product information, promotions, and offers to customers.

5. Document all customer interactions and transactions accurately in the company's database.

6. Meet and exceed performance targets, including call quality metrics, sales targets, and customer satisfaction goals.

7. Collaborate with team members and other departments to resolve customer issues and improve processes.

8. Stay updated on product knowledge, company policies, and industry trends to provide accurate information to customers.

9. Adhere to all company policies, procedures, and compliance regulations.

Qualifications:
1. Excellent verbal and written communication skills in English (additional language proficiency may be a plus).

2. Strong interpersonal skills and the ability to build rapport with customers.

3. Ability to multitask, prioritize, and manage time effectively in a fast-paced environment.

Pay: ₹15,000.00 - ₹25,000.00 per month

Schedule:

- Monday to Friday
- Night shift
- US shift

Supplemental pay types:

- Commission pay
- Performance bonus

Work Location: In person

  • International Voice Process

    6 months ago

    Viman Nagar, Pune, Maharashtra, India Appzia Technologies Full time

    Market Research to develop warm leads through LinkedIn Identify prospects that fit the target demographic Use services knowledge to showcase the solutions that our company can offer to prospects Up sell additional services to clients as need arises Maintain contact with existing clients Experience with international voice process is a plus Looking for...

  • Vacancy for International Voice Process

    4 weeks ago

    Pune, Maharashtra, India Turnaround International Full time

    **Opening for international voice process** **Salary** -depend on last CTC and Interview. Shift - Nightshift ( work from office) Working days - Mon - Fri **(2 Rotational Week off )** **Qualifications**: - 12 th & above. **Location**: - Magarpatta - **Health insurance benefits for family**: - **Good Communication skills Required**: - **Over time pay...

  • International Voice Process

    6 months ago

    Pune, Maharashtra, India Skysoft Technologies Full time

    We have opening for international Voice Process for Pune Location Min 1yrs international Voice Process experience required Salary depends on experience Max 5LPA Pay: Up to ₹500,000.00 per year Schedule: - Day shift **Experience**: - International voice process: 1 year (required) - International Voice: 1 year (required) Work Location: In person

  • Vacancy for International Voice Process

    3 months ago

    Pune, Maharashtra, India Turnaround International Full time

    **Opening for international voice process** **Salary** -depend on last CTC and Interview. Shift - Nightshift ( work from office) Working days - Mon - Fri **(2 Rotational Week off )** **Qualifications**: - 12 th & above. **Location**: - Magarpatta - **Health insurance benefits for family**: - **Good Communication skills Required**: - **Over time pay...

  • Vacancy for International Voice Process

    2 months ago

    Pune, Maharashtra, India Turnaround International Full time

    **Opening for international voice process** **Salary** -depend on last CTC and Interview. Shift - Nightshift ( work from office) Working days - Mon - Fri **(2 Rotational Week off )** **Qualifications**: - 12 th & above. **Location**: - Magarpatta - **Health insurance benefits for family**: - **Good Communication skills Required**: - **Over time pay...

  • Vacancy for International Voice Process

    6 months ago

    Pune, Maharashtra, India Turnaround International Full time

    **Opening for international voice process** **Salary** -depend on last CTC and Interview. Shift - Nightshift ( work from office) Working days - Mon - Fri **(2 Rotational Week off )** **Qualifications**: - 12 th & above. **Location**: - Magarpatta - **Health insurance benefits for family**: - **Good Communication skills Required**: - **Over time pay...

  • Vacancy for International Voice Process

    6 months ago

    Pune, Maharashtra, India Turnaround International Full time

    **Opening for international voice process** **Salary** -depend on last CTC and Interview. Shift - Nightshift ( work from office) Working days - Mon - Fri **(2 Rotational Week off )** **Qualifications**: - 12 th & above. **Location**: - Magarpatta - **Health insurance benefits for family**: - **Good Communication skills Required**: - **Over time pay...

  • Voice Process

    3 months ago

    Pune, Maharashtra, India Genesis HR Services Full time

    **WE ARE HIRING FOR UG FRESHERS AND FOR EXP** **INTERESTED CANDIDATES SHARE ME YOUR UPDATED RESUME IN THIS NUMBER 9636295317 (HR KANAK)** - **WE NEED VERY EXCELLENT COMMUNICATION **_ **International Voice Process*** **Fresher-** Up to 3 LPA **Min. 6 Months Exp in International Voice process** - Up to 3.5 LPA **Min. 1 Year Exp in International Voice...

  • Vacancy for International Voice Process

    6 months ago

    Pune, Maharashtra, India Turnaround International Full time

    **Opening for international voice process** **Salary** -depend on last CTC and Interview. Shift - Nightshift ( work from office) Working days - Mon - Fri **(2 Rotational Week off )** **Qualifications**: - 12 th & above. **Location**: - Magarpatta - **Health insurance benefits for family**: - **Good Communication skills Required**: - **Over time pay...

  • International Voice Process

    4 months ago

    Pune, Maharashtra, India Genesis HR Services Full time

    Hiring For **International Voice Process** Required Experience**:Minimum 1 Year in Customer Support in International Voice Process** Job Role: Senior Customer Support Executive (International Voice Process) Eligibility - **CANDIDATE HAS TO BE SITUATED IN PUNE (NO RELOCATION)** **Fluent communication required** CTC: Freshers - **3 LPA +...

  • Requirements for International Voice Process

    6 months ago

    Pune, Maharashtra, India Turnaround International Full time

    **Opening for international voice process & Lead generation** **Salary** -depend on last CTC and Interview. Shift - Nightshift ( work from office) Working days - Mon - Fri **(2 Rotational Weekoff )** **Qualifications**: - 12 th & above. **Location**: - Magarpatta - **Health insurance benefits**: - **Good Communication skills Required**: - **Only two...

  • Requirements for International Voice Process

    5 months ago

    Pune, Maharashtra, India Turnaround International Full time

    **Opening for international voice process & Lead generation** **Salary** -depend on last CTC and Interview. Shift - Nightshift ( work from office) Working days - Mon - Fri **(2 Rotational Weekoff )** **Qualifications**: - 12 th & above. **Location**: - Magarpatta - **Health insurance benefits**: - **Good Communication skills Required**: - **Only two...

  • International Voice Process

    6 months ago

    Pune, Maharashtra, India Genesis HR Services Full time

    Job Alert: International Voice Process - Customer Support Position: Senior Customer Support Executive Experience: Minimum 1 year Exp. in International Voice process CTC: 3.75 LPA + Allowances + Variables 5 days a week, 2 days off (Rotational) Shifts: 24*7 (Rotational) Work From Office (WFO): Yes Location: Pune. Transportation: 2-way cab Immediate...

  • Inbound Voice Process

    4 weeks ago

    Mumbai, Maharashtra, India ARS Process Solutions & Consultant Full time

    **Handling calls**: Handle inbound calls from customers in different countries and time zones - **Resolving issues**: Resolve customer queries, complaints, and grievances - **Managing expectations**: Manage customer expectations - **Documenting interactions**: Maintain accurate records of customer interactions using CRM software - **Providing information**:...

  • International Voice Process

    3 months ago

    Pune, Maharashtra, India Genesis HR Services Full time

    **International Voice Process (Contact: - HR Antra -9119383434)** **What We're Looking For**: Fresher-Any UG/Graduate fresher can apply Experience: Minimum 1 year in International Voice Process Education: Any Graduate or Under-Graduate with relevant experience Skills: Excellent Communication Skills Shift: 24x7 (Rotational) What We Offer: Salary: ₹3 to...

  • International Voice Process

    3 months ago

    Pune, Maharashtra, India Genesis HR Services Full time

    Hiring for Customer Support (International Voice Process) Key Responsibilities: - Handle incoming calls from customers regarding product inquiries, orders, billing, and technical support. - Make outbound calls to follow up on customer inquiries, resolve issues, and gather feedback. - Identify and escalate priority issues to the appropriate department for...

  • Voice Process-international

    1 month ago

    Pune, Maharashtra, India Genesis HR Services Full time

    INTERNATIONAL VOICE PROCESS (CUSTOMER SUPPORT) Exp Require - Min 6 Months exp into international voice process Graduate / Undergraduate ( BOTH CAN APPLY) Location - Hinjewadi phase 3 Package - 3 to 4LPA WFO / 5 Days Working; 2 Days rotational off **Job Types**: Full-time, Permanent, Fresher Pay: ₹21,000.00 - ₹26,000.00 per month Schedule: -...

  • International Voice Process

    6 months ago

    Pune, India Turnaround International Ltd Full time

    gent Requirement for International Voice process - Salary -depend on last CTC and Interview - Good communication skills required - Exp - 1-3 (Should have exp in BPO /KPO/ any calling field - Shift - Nightshift (work from office) - Working days - Mon - fri - Qualifications - 12 th and above /Diploma or graduate - Location - Magarpatta - Health insurance...

  • International Voice Process

    3 weeks ago

    Pune, Maharashtra, India Genesis HR Services Full time

    **Job Title: Customer Service Associate - International Inbound Voice Process (B2C)** **Key Responsibilities** Handle high volume calls Manage inbound customer calls per day related to telecom services for US-based customers. Provide efficient support: Address and resolve customer inquiries, complaints, and requests professionally and...

  • International Voice Process

    4 weeks ago

    Pune, Maharashtra, India Genesis HR Services Full time

    **Job Title: Customer Service Associate - International Inbound Voice Process (B2C)** **Key Responsibilities** Handle high volume calls Manage inbound customer calls per day related to telecom services for US-based customers. Provide efficient support: Address and resolve customer inquiries, complaints, and requests professionally and...