Telecaller
1 month ago
**Job Type**: Full-time
**Job Overview**:
**Responsibilities**:
- Make outbound calls to prospective customers from provided leads or databases.
- Introduce company products/services and explain their benefits to potential customers.
- Engage in effective and persuasive conversations to generate interest and secure appointments or sales.
- Follow-up on leads and maintain accurate records of interactions in the CRM system.
- Achieve and exceed individual and team targets set by the organization.
- Handle customer inquiries and resolve issues by providing appropriate solutions or escalating when necessary.
- Collaborate with the sales or marketing team to optimize strategies and improve call quality.
**Requirements**:
- Proven experience as a Telecaller or similar customer service role preferred.
- Excellent communication and interpersonal skills.
- Ability to engage and build rapport with customers over the phone.
- Goal-oriented mindset with a focus on achieving targets.
- Basic computer skills and familiarity with CRM software is a plus.
- High school diploma; additional qualifications will be a plus.
**Benefits**:
- Competitive salary and incentives based on performance.
- Opportunities for career growth and skill development.
- Supportive and collaborative work environment.
**Salary**: ₹12,000.00 - ₹18,000.00 per month
**Benefits**:
- Cell phone reimbursement
Schedule:
- Morning shift
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- Technical support: 1 year (preferred)
- tele sales: 1 year (preferred)
- total work: 1 year (preferred)
**Language**:
- Hindi (preferred)
- English (preferred)
Ability to Commute:
- T Nagar, Chennai, Tamil Nadu (required)
**Speak with the employer**
+91 9363547744
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