Conference Coordinator
5 months ago
**Company: Vivo Collaboration Solutions Ltd (for process of Bharti Airtel Ltd)**
- **Job Title: Conference Coordinator (Customer Support)**.
- Experience: 1+ years
- Location: Delhi
- **Role and Responsibilities**:_
- Execute, Moderate, Coordinate and Monitor the Conferences
- Monitoring ongoing conference calls to diagnose and resolve issues arising during the conference calls or meetings.
- Collecting, organizing, and maintaining customer escalations and problem logs for use by other teams responsible for providing solutions and support.
- Co-ordination with the corporate clients for meetings
- Co-ordination with different departments
- Follow-ups with sales team for hot leads
- Conducting Investor Relations Calls
- Monitoring conference calls
- Making reports on Excel
- Generate leads (Appointments/ Conference Calls)
- Record information appropriately in Excel
- **Key Skills**:_
- Flexible to work in rotational & Hybrid shifts.
- Good knowledge of MS office (MS Word, MS Excel, PowerPoint)
- **Qualification **:_
- Bachelor’s degree in any stream.
**Job Types**: Full-time, Permanent
Pay: ₹200,000.00 - ₹350,000.00 per year
Schedule:
- Night shift
- Rotational shift
Ability to commute/relocate:
- Delhi, Delhi: Reliably commute or planning to relocate before starting work (preferred)
**Experience**:
- total work: 1 year (preferred)
**Language**:
- English, Hindi (preferred)
**Location**:
- Delhi, Delhi (preferred)
Shift availability:
- Day Shift (preferred)
- Night Shift (preferred)
- Overnight Shift (preferred)
Work Location: In person
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