Receptionist Therapist

3 weeks ago


Mumbai, India Natural Aesthetics Full time

**Reception Duties**:

- Greet patients and visitors warmly and ensure a friendly and welcoming atmosphere in the clinic.
- Manage appointments, schedules, and maintain an organised waiting area.
- Check-in patients, verify their personal information, and update their medical records as needed.
- Coordinate with other staff members to ensure a smooth patient flow and efficient clinic operations.
- Handle billing, payment processing as required.
- Maintain patient files
- Assist with the completion of paperwork, consent forms, and other administrative tasks as necessary.
- Manage inventory and stock supplies for the clinic, including medical and office supplies.

**Therapy & Other Support work**:

- Assist the dermatologist (doctor) during therapeutic procedures, such as laser treatments, chemical peels, and minor surgical procedures, following proper protocols and safety measures.
- Prepare treatment rooms and ensure they are clean and properly equipped for each procedure.
- Educate patients about pre and post-treatment care instructions, as directed by the dermatologist.
- Follow strict hygiene and infection control protocols to maintain a clean and safe clinic environment.
- Ensure proper sterilisation of equipment and instruments used during procedures.

**Qualifications and Requirements**:

- 12th(HSC) or Diploma Holder.
- Additional certification or training in medical office administration, customer service, or a related field will be an added advantage.
- Prior experience in a medical or dermatology clinic is a must.
- Basic understanding of dermatological procedures and therapeutic processes.
- Strong interpersonal and communication skills with a friendly and professional attitude.
- Ability to prioritise tasks, and work efficiently in a fast-paced environment.
- Proficiency in using computer systems.
- Knowledge of medical terminology and familiarity with insurance processes is desirable.
- Compassion, empathy, and a patient-centred approach to care.

**Experience**:

- Microsoft Office: 3 years (preferred)
- Front desk - Receptionist: 1 year (preferred)
- total work: 1 year (preferred)

**Language**:

- English (preferred)

**Salary**: ₹10,000.00 - ₹18,000.00 per month

Schedule:

- Fixed shift

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Mumbai Suburban, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 1 year (required)

Work Location: In person

**Speak with the employer**
+91 9819531448
Application Deadline: 30/08/2023



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