Customer Service Assistant
6 months ago
**Roles and Responsibilities**
- Build and maintain relationships with customers through all stages of the process, from initial contact through to completion and post-completion follow-up.
- Ensure customer satisfaction by regularly communicating with clients to understand their needs, addressing any concerns or issues that arise, and providing solutions to problems.
- Manage customer expectations by clearly communicating the scope, timeline, and budget of each project, and ensuring that customers are informed of any changes or delays.
- Provide excellent customer service by responding promptly to customer inquiries and resolving issues in a timely and professional manner.
- Work closely with project managers and other team members to ensure that customer needs are met and that projects are completed on time and within budget.
**Requirements**:
- Any Degree
- 2-3 years of experience preferably in customer service.
- Strong communication, interpersonal, and relationship-building skills.
- Ability to multitask and manage multiple projects simultaneously.
- Ability to work independently and as part of a team.
- Strong problem-solving and decision-making skills.
- Ability to prioritize tasks and meet deadlines
Pay: ₹18,000.00 - ₹25,000.00 per month
Schedule:
- Day shift
Ability to commute/relocate:
- Bangalore, Karnataka: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Bachelor's (required)
**Experience**:
- total work: 2 years (preferred)
- Customer service: 3 years (preferred)
**Language**:
- English (required)
- Hindi (required)
- Kannada (required)
-
Customer Service Executive
6 months ago
Banaswadi, Bengaluru, Karnataka, India Quick customer electronic service Full timeHi, I'm searching customer service executive to manage phone calls and balancing data sheet in system 8904309332 **Job Types**: Full-time, Fresher **Salary**: From ₹8,000.00 per month **Benefits**: - Cell phone reimbursement Schedule: - Monday to Friday Supplemental pay types: - Performance bonus **Education**: - Secondary(10th Pass)...
-
Customer Service Representative
6 months ago
Bengaluru, India Quick customer electronic service Full timeCustomer relationship executive, to handle escalation,calling, data entry, mailing, balancing the target **Salary**: From ₹7,000.00 per month **Benefits**: - Cell phone reimbursement - Internet reimbursement Schedule: - Day shift Supplemental pay types: - Overtime pay - Performance bonus **Education**: - Secondary(10th Pass)...
-
Customer Service Assistant
6 days ago
Bengaluru, Karnataka, India Traek Info India Service Full timeCompany - Altruist Technologies Pvt Ltd. *Interview & Job Location - Altruist Chambers No-4,5&6, Garvebhavi Palya, Behind RNS Motors, Hosur Main Road, Bangalore - 560068, India Interview Timing - 10AM TO 3PM (Monday to Friday) Designation - **Customer support officer** Roles and Responsibilities: - Building and maintaining profitable relationships with...
-
Customer Service Assistant
3 months ago
Bengaluru, Karnataka, India TripFactory Full time**Role Overview**: you will provide excellent travel-related support and assistance to our customers, ensuring smooth coordination of travel bookings, itineraries, and related services. Your focus will be on delivering top-notch customer service, managing travel logistics, and handling queries efficiently. **Assistance**: Provide real-time assistance in...
-
Customer Service Assistant
4 weeks ago
Bengaluru, Karnataka, India Namaste Nutri Full timeCustomer Service Responsibilities list: Manage large amounts of incoming phone calls Generate sales leads Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right...
-
Customer Service Assistant
2 months ago
Bengaluru, Karnataka, India SIRUVASRI ENTERPRISES Full timeWe need **Customer service assistant - female** **immediate joiners only** Designation : Customer care assistant Experience : 0-2 years Salary : 13k-20k Location : Singasandra - bangalore **Job Types**: Full-time, Permanent, Fresher Pay: ₹15,000.00 - ₹20,000.00 per month Schedule: - Day shift **Education**: - Higher Secondary(12th Pass)...
-
Customer Service Executive
6 months ago
Bengaluru, Karnataka, India Aegis Customer Support Services Private Limited Full timeCSA is required to take outbound calls related to seller requests, queries and complaints for giant e-commerce process. Pre - Requisites: 1. Must be an Indian Citizen and resident and should be 18-26 years of Age. 2. Must have excellent (Verbal) English communication skills and strong Hindi communication skills with no MTI. (Versant quality 3/4) 3. Should...
-
Customer Service Assistant
6 months ago
Marathahalli, Bengaluru, Karnataka, India Hoopoe Infoedge Pvt Ltd Full timeWe are Hiring!!! **Process : Flipkart** **Designation : Customer Support** **Language : English & Hindi** **Qualification : Graduates** **Experience : Min 1 year in BPO** **6 day's working & fixed day shift** **Salary : 17k to 22k** **Location : Marathalli, Bangalore** Work from Office Role's & Responsibilities: Issue Resolution: Addressing...
-
Customer Service Ambassador
6 days ago
Bengaluru, Karnataka, India Service Full timeAbout UsWe are a customer-centric organization dedicated to delivering exceptional service standards.Job DescriptionAs a Customer Service Representative, you will be the face of our company, interacting with customers through phone calls and providing timely resolutions to their inquiries. You will also be responsible for generating sales leads, identifying...
-
Customer Service Care
6 months ago
Bengaluru, Karnataka, India victaman service private limited Full timeProvide information of Products / Services / Offers to customers. Handling inbound calls & outbound calls Understand customer need Solve customers’ query over the phone It is a Full Time Customer Support / TeleCaller Pay: ₹18,000.00 - ₹21,000.00 per month **Benefits**: - Provident Fund Schedule: - Day shift Supplemental pay types: -...
-
Customer Service Representative
6 months ago
Bengaluru, Karnataka, India Right Track Corporate service Full timeGreat Opportunity for Customer Support Walk in Interview Executive-Inbound/Outbound Service(Voice Process) Qualification - PUC / Graduates Languages Known - Good English with Kannada Experience - Freshers/Experience Salary Offered - Freshers-18KCTC Experienced-22KCTC Nature of Work - WFO(mandatory) Shifts - day General shift Location -...
-
Customer Service Assistant- Store Support
2 months ago
Bengaluru, Karnataka, India Marks & Spencer Full timeThe Customer Service Assistant(CSA) is responsible of fulfilling the below activities - Providing superior customer service by focusing on the individual needs of each customer and recommending the appropriate service while keeping the standards of the customer experience. - Handling customer's questions about merchandise. Assists customers with purchase...
-
Customer Service Assistant- Store Support
3 weeks ago
Bengaluru, Karnataka, India Marks & Spencer Full timeThe Customer Service Assistant(CSA) is responsible of fulfilling the below activities - Providing superior customer service by focusing on the individual needs of each customer and recommending the appropriate service while keeping the standards of the customer experience. - Handling customer's questions about merchandise. Assists customers with purchase...
-
Customer Service Assistant- Store Support
4 days ago
Bengaluru, Karnataka, India Marks & Spencer Full timeThe Customer Service Assistant(CSA) is responsible of fulfilling the below activities - Providing superior customer service by focusing on the individual needs of each customer and recommending the appropriate service while keeping the standards of the customer experience. - Handling customer's questions about merchandise. Assists customers with purchase...
-
Customer Service Representative Itpl Bangalore
5 months ago
Bengaluru, Karnataka, India Aegis Customer Support Services Private Limited Full timeLooking for Excellent communication. International Voice process. Background verification. Customer support. Benefits - Two way cab facility within the hiring boundary. Quarterly Bonus & Performance based incentives are available. **Job Types**: Full-time, Permanent, Fresher **Salary**: ₹250,000.00 - ₹320,000.00 per year **Benefits**: -...
-
Customer Service Representative
5 months ago
Bengaluru, Karnataka, India Right Track Corporate service Full timeHi, Opening for voice Process Graduates/ Under graduates diploma Experience: Freshers and Experience **Salary**: 15000-20000 Languages: English + Kannada Work Location : Singasandra Interview Mode : F2F Interested can contact **Job Types**: Full-time, Permanent **Salary**: ₹15,000.00 - ₹20,000.00 per month Schedule: - Day...
-
Customer Service Manager
4 weeks ago
Bengaluru, Karnataka, India Aegis Customer Support Services Pvt Ltd Full timeA key role within Aegis Customer Support Services Pvt Ltd, the Customer Service Manager will be responsible for managing a team of representatives offering customer support. The ideal candidate will have a thorough understanding of the customer service process and be able to oversee its implementation effectively.Key Responsibilities:Team Management: Manage...
-
Customer Service Representative
5 months ago
Bengaluru, Karnataka, India Right Track Corporate Service Full timeHi, Opening for voice Process Graduates/ Under graduates diploma Experience: Freshers and Experience **Salary**: 15000-20000 Languages: English + Kannada Work Location : Singasandra Interview Mode : F2F Interested can contact **Job Types**: Full-time, Permanent **Salary**: ₹15,000.00 - ₹20,000.00 per month Schedule: - Day shift - Morning...
-
Customer Service Manager
2 weeks ago
Bengaluru, Karnataka, India Aegis Customer Support Services Pvt Ltd Full timeJob Summary:We are seeking a skilled and experienced Customer Service Manager to oversee our customer support team at Isha Consult.About the Role:The Customer Service Manager will be responsible for managing a team of representatives, overseeing the customer service process, resolving customer complaints, creating policies and procedures, planning training,...
-
Customer Care Executive
3 months ago
Mysuru, Karnataka, India Service junction Full time**Key Responsibilities**: - **Respond to Customer Queries**: - Address customer inquiries and provide accurate product/service information. - **Resolve Customer Issues**: - Investigate and resolve customer complaints and escalations in a timely manner. - Provide troubleshooting assistance for product or service-related issues. - **Maintain Customer...