Collections Officer

3 weeks ago

Mumbai Central Mumbai Maharashtra, India Exeed College Full time

**Collections Officer (India, Remote)**

**Responsibilities**:

- Track and monitor student payment plans to ensure adherence to agreed-upon schedules.
- Identify and address any deviations or issues in the payment plans promptly.
- Communicate with students regarding upcoming payments, outstanding balances, and any payment-related queries.
- Collaborate with the admissions and student services teams to ensure accurate and up-to-date student information.
- Address payment discrepancies, payment failures, and other issues related to finance receivables.
- Coordinate with the IT department in case of any technical issues in the CRM.
- Work with students to find solutions to payment challenges, such as setting up alternative payment arrangements when necessary.
- Generate and maintain regular reports on receivables, outstanding balances, and payment trends.
- Provide insights and recommendations to the finance team for improving collection processes.
- Ensure compliance with college policies, financial regulations, and relevant laws governing fee collection and receivables.
- Collaborate with other departments, including admissions, academic affairs, and student services, to streamline processes and improve the overall student experience and collections

**Qualifications**:

- Bachelor's degree in finance, business administration, or a related field.
- Previous experience in finance, accounting, or a similar role, with a focus on receivables management.
- Strong analytical skills and attention to detail.
- Excellent communication and interpersonal skills.
- Proficiency in MS Office and CRM.
- Ability to work independently and as part of a team.

Pay: ₹30,000.00 - ₹40,000.00 per month

Application Deadline: 16/06/2024

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