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Servicenow Admin

4 weeks ago

Bengaluru Karnataka, India CGI Full time

Job Title: ServiceNow
Position: SSE
Experience: 4+ Years
Category: Software Development/ Engineering
Main location: India, Karnataka, Bangalore
Position ID: J0524-1022
Employment Type: Full Time

**Responsibilities**:

- Lead the administration and configuration of the ServiceNow platform, including ITSM, ITOM, and CMDB modules.
- Develop and implement complex workflows, business rules, UI policies, and client scripts.
- Perform advanced system maintenance tasks, including patching, upgrades, and performance tuning.
- Collaborate with cross-functional teams to gather requirements and design solutions that meet business needs

Must have skills:

- Provide expert-level technical support and troubleshooting for ServiceNow-related issues.
- Develop, review, and maintain comprehensive documentation related to system configurations, processes, and procedures.
- Ensure data integrity, security, and compliance within the ServiceNow platform.
- Monitor system performance and implement optimizations to enhance functionality and user experience.

Conduct training sessions and provide mentorship to junior administrators and users
CGI is an equal opportunity employer. In addition, CGI is committed to providing accommodations for people with disabilities in accordance with provincial legislation. Please let us know if you require a reasonable accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs.

**Your future duties and responsibilities**

**Required qualifications to be successful in this role**

**Together, as owners, let’s turn meaningful insights into action.**

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.

Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

Come join our team—one of the largest IT and business consulting services firms in the world.