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Customer Service Representative

4 weeks ago

Pitampura, India Nuan It Solutions Full time

**Nuan IT Solutions** is a web services and consulting solutions provider for global e-commerce retailers. We are looking for passionate individuals to assist with customer queries of an offshore online fashion accessories store dealing in beading/jewelry-making supplies and fashion jewelry.

This role is a full-time offer at a salary **starting at ₹25,000** per month. For more details please call at+91 9899778798

**Responsibilities**:

- Resolve/ clarify customers complaints in a courteous manner providing an effective solution
- Prepare and check invoices for clients
- Complete documentation and work with product/ shipping vendors ensuring compliance
- Attention to detail and fast learner with great organizational skills
- Good working knowledge of computer skills - must have experience using MS excel

**Minimum Requirements**
- Bachelor’s Degree
- Excellent written communication skills
- Proficiency in MS Office - Word, Excel, PowerPoint
- Capable of Invoicing, Data Entry, and analysis
- Basic understanding of business operations
- Prior experience in e-commerce business dealing with customers is helpful
- Be able to multi-task and help the team as and where needed

**Salary**: ₹20,000.00 - ₹35,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Commuter assistance
- Internet reimbursement

Schedule:

- Morning shift

Supplemental pay types:

- Yearly bonus

Ability to commute/relocate:

- Pitampura, Pitampura - 110034, Delhi: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)

**Speak with the employer**
+91 9899778798

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