Telemarketing Executive

2 weeks ago


Guindy Chennai Tamil Nadu, India Matrimony.com Full time

**Tele-Marketing Executive - Premium Call Queue**

**Key Responsibilities**

1. Responsible for making outbound calls to premium and high profile customers and regular follow up on leads assigned

2. Build a strong relationship / trust with customers by understanding the customer requirements and suggesting the right product to the Customers

3. Selling Membership over the phone and achieve the targeted sales numbers & value, set quality parameters

4. Explaining the product features in detail and how to use the packages

5. Understand Customer requirements, encourage them to upgrade / renew matrimony packages

6. Address issues / grievances of customers and provide them right customer experience.

7. Capture the insights from customer interactions and share it with the internal team

**Skill and Competencies required**:
**Functional**

1. Business Knowledge Process Knowledge

2. Product Knowledge

3. Customer Orientation

4. Good proficiency in English and one of the regional languages

5. Telemarketing / Selling Skills

6. Basic computer skills - MS Excel, Word

**Salary**: ₹18,086.00 - ₹20,955.92 per month

**Benefits**:

- Health insurance
- Life insurance
- Provident Fund

Schedule:

- Day shift
- Morning shift

Supplemental Pay:

- Performance bonus

Ability to commute/relocate:

- Guindy, Chennai - 600032, Tamil Nadu: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work In Telesales: 1 year (preferred)
- Telemarketing: 1 year (preferred)

**Language**:

- English (preferred)

**Speak with the employer**

+91-XXXXXXXXXX



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