Customer Service Associate 1 to 3 Years Kolkata
1 month ago
Responsible for calling insurance companies in US to analyze the claims and follow up on outstanding Account Receivable
- Capable to capturing denials
- Appeal to insurances for pending claims
- End to End knowledge of revenue cycle management process
- Handle customer issues, escalation calls and coordinate with different functions, case management
**Primary Skills**:
- Experience in international BPO specifically in a Voice process
- Excellent communication (written and verbal) and comprehension skills in English
**Secondary Skills**:
- Willing to work in 24/7 environment
- Open to Work from Office
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