Customer Service Executive

3 weeks ago


Mumbai, India Paramount HR Full time

Job Role: Customer Service Executive

Roles and Responsibilities:

- Responds to queries from customer through chat to answer queries / inquiries, provide information and handle complaints regarding the organizations products or services.
- Understands customer query and responds to it ensuring that all queries / concerns are answered via web chat.
- Update account information and performs general maintenance upon customers request.
- Understands customers needs and maximizes opportunities to promote relevant products and services.
- Exhibits promptness and politeness using the appropriate language while answering customer queries.

Shift: Rotational Shift /Flexible to work in any shifts and timings

5 days working, 2 rotational offs

Minimum Eligibility: Graduate/HSC Freshers and experienced can apply

Location:Malad West,

Mumbai

**Job Types**: Full-time, Permanent, Fresher

**Salary**: ₹15,000.00 - ₹40,000.00 per month

**Benefits**:

- Paid sick time
- Provident Fund

Schedule:

- Monday to Friday
- Night shift
- Rotational shift

Supplemental pay types:

- Commission pay
- Joining bonus
- Overtime pay
- Performance bonus
- Quarterly bonus
- Yearly bonus

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)

**Speak with the employer**
+91 9324572194



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