Help Desk Support

6 months ago


Garden Reach Kolkata West Bengal, India Sureworks Infotech Pvt Ltd Full time

**Designation: Help Desk Engineer**

**Location: Kolkata**

**Experience: 2 - 5 Years**

**Qualification: Any Degree/Diploma/Mastes**

**Roles & Responsibilities**:

- Strong computer skills.
- Excellent verbal and written communication skills.
- Excellent customer service skills.
- Strong leadership skills.
- Ability to work well in a team environment.
- Strong organizational skills.
- Strong time management skills.
- Strong planning skills.
- Receiving and evaluating customer requests and complaints.
- Understanding customer needs and providing the best service possible.
- Commitment to delivering customer service excellence and high-quality work.
- Strong Internet navigation skills along with a working knowledge of Microsoft Office.

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹17,000.00 - ₹25,000.00 per month

Schedule:

- Day shift
- Rotational shift


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