Front Desk Associate

2 months ago


Kolkata West Bengal, India Career Strategy Solutions Full time

**Front Desk Executive (Clinics)**

**Job Summary**: The Front Desk Executive serves as the first point of contact for patients, managing administrative tasks to ensure smooth clinic operations. This role involves welcoming patients, handling inquiries, scheduling appointments, and supporting medical staff with basic office duties.

**Key Responsibilities**:

- Greet and assist patients as they arrive at the clinic.
- Answer phone calls and address patient inquiries.
- Schedule and confirm appointments.
- Maintain patient records and manage billing processes.
- Coordinate with medical staff to streamline patient flow.
- Ensure the front desk area is neat and presentable.

**Qualifications**:

- (Bachelor’s degree preferred).
- Previous experience in a clinic or medical office setting.
- Proficiency in MS Office and appointment scheduling software.
- Excellent communication and customer service skills.
- Ability to multitask and work in a fast-paced environment.

Pay: ₹25,000.00 - ₹32,000.00 per month

Schedule:

- Day shift
- Rotational shift

**Education**:

- Diploma (preferred)

**Experience**:

- Front desk: 3 years (required)

**Language**:

- English (required)
- Hindi (required)

Work Location: In person



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