Guest Relation Executive

3 months ago


Jaipur Rajasthan, India MEGHAVI WELLNESS SPA & SALON Full time

Job description

What do we need?

A Conversationalist, Presentable, Peoples person with Sales focus with Wellness/service/hospitality/Retail Industry background as an additional advantage, can handle day to day operations & has a problem solver attitude.

Roles and Responsibilities:
Guest Handling (Welcoming Guests, Explaining Menu, Room Callings)

Staff Management

Appointments & Smart Scheduling and Billing Reports.

Resolve any issues in a timely and professional manner.

Selling Memberships-Up selling & cross
- selling

Training for New Staff joining.

Reports preparation and sending in groups.

Collaborate with other HO departments

Handling Outlet/Branch operations and upkeep

Improve operations and guest experiences.

Manage daily operations of the spa, ensuring smooth functioning and high-quality services to guests.

Handle guest complaints and feedback, resolving issues promptly and professionally.

Supervise a team of staff members, providing guidance and training as needed.

Maintain accurate records of inventory, sales, and customer interactions.

2-7 years of experience in hospitality industry (spa management).

BHMCT degree from a recognized hotel management institute.

Strong skills in branch handling, guest handling, sales & operations, team handling.

Who can apply?

A Graduate/ Diploma holder with decent computer knowledge. Minimum 2 years of work experience in Retail/Service/ Hospitality industry, willing to work in different shifts, maintain grooming standards as per policy. Should be fluent in English/Hindi and Regional Language.

Remuneration Incentives
- Based on Target Achievements, ranges from Rs 3,000 to Rs 10,000 / per Month.

Perks - Health Insurance Leaves 6 Days SL/PL in a year Work meals
- Applicable at few Locations.

**Job Types**: Full-time, Permanent

Pay: ₹25,000.00 - ₹40,000.00 per month

Schedule:

- Rotational shift

Supplemental Pay:

- Overtime pay

Work Location: In person



  • Jaipur, Rajasthan, India Anantara Full time

    **Company Description** A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara...


  • Jaipur, Rajasthan, India PUNO - The Adventure Park Full time

    **Job Title**: Guest Relation Executive/Hostess **Location**: PUNO Advance, Malviya Nagar, Jaipur **Company**: PUNO **Job Type**: Full-Time **Gender**: Female **Job Overview**: **Key Responsibilities**: - **Guest Reception**: Greet and welcome guests as they arrive, providing a seamless and personalized experience from entry to seating. - **Reservation...


  • Jaipur, Rajasthan, India Naukripay Full time

    Guest Relation Officer, also known as a Guest Relation Coordinator or Guest Relation Specialist, is a customer service-oriented employee who essentially greets hotel guests. From escorting guests to rooms to assisting in arranging reservations, Guest Relation Officers ensure a pleasant and satisfying stay at a hotel. meeting with clients virtually or during...


  • Raja Park, Jaipur, Rajasthan, India Central Infotech Ltd Full time

    We are looking for a Guest Relations Officer to provide excellent customer service to our hotel's guests. You will be responsible for managing our Front Desk Department and providing exceptional customer service to our guests as a Guest Relations Officer. You should communicate well with our guests and make their stay at our hotel more enjoyable. Guest...


  • Jaipur, India Hilton Full time

    Guest Relations Executive With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels &...


  • Jagatpura, Jaipur, Rajasthan, India Okie placement services private limited Full time

    Key Responsibilities: Welcome guests warmly and ensure a seamless check-in process. Handle guest inquiries, requests, and complaints promptly and professionally, striving for resolution on the spot. Maintain a thorough knowledge of our services, facilities, and local attractions to provide accurate information and recommendations to guests. Conduct...


  • Jaipur, Rajasthan, India PUNO - The Adventure Park Full time

    Guest Relation executive Responsibilities - Review guest arrival lists to offer a warm greeting. - Attend to distinguished visitors (such as VIPs) and respond to their questions. - Assist with the preparation of welcome folders with material (e.g. room service menus, area descriptions) - Promote services and provide information about amenities, the...


  • Jaipur, India Rambhajos Full time

    To engage with the customer, understand the customers requirement targeting customer delight, and direct them to the proper section. - Upgrade personal and company image to stimulate maximum customer appeal. - Accurately gather customer data related to pre-purchase, conversion, footfall data, etc.) for the analysis. - Assist in managing the overall Store...


  • Jaipur, Rajasthan, India Aman Group Sarl Full time

    Guest Relations Associate (Female Profile) - Jaipur, India - Front Office - 2560 - Amanbagh **Job Description**: **POSITION OVERVIEW** We are currently looking for dynamic, self motivated Front Office professionals who want to move their careers forward. As a guest relations associate you are responsible to provide professional and guest focused service to...


  • Shyam Nagar, Jaipur, Rajasthan, India Palm Leisure stays Full time

    Supervising the caretakers about check-ins. Asking guests for ETA. Making guests comfortable. Promote tour and packages, Guests Greetings. **Job Types**: Full-time, Fresher Pay: ₹13,000.00 - ₹25,000.00 per month **Benefits**: - Flexible schedule - Paid sick time Schedule: - Day shift Supplemental Pay: - Overtime pay - Performance bonus - Yearly...


  • Jaipur, India shalu Full time

    GRE DUTIES AND RESPONSIBILITIES: Welcome guests during check-in and giving a found farewell to guest while checkout. Handling guest complaints and concerns in an efficient and timely manner. Overseeing VIP guests, arrivals and departures. - Interaction with guestsNote guests concerns and solutionPrepare ReportsTo attend the call from guests and replying...


  • Jaipur, Rajasthan, India Okie placement services private limited Full time

    Guest Relation Officer, also known as a Guest Relation Coordinator or Guest Relation Specialist, is a customer service-oriented employee who essentially greets hotel guests. From escorting guests to rooms to assisting in arranging reservations, Guest Relation Officers ensure a pleasant and satisfying stay at a hotel. Pay: ₹15,000.00 - ₹30,000.00 per...


  • Jaipur, India PUNO - The Adventure Park Full time

    **Employment Type** Fulltime **Seniority Level** Entry-Level **Work Experience (in years)** 0 - 1 Years in guest relationship **Education** Any graduate **Must Have** - Exceptional ability to communicate and foster positive business relationships - Proven ability to work independently and self-driven for performance - Must be aggressive and dynamic...


  • Jaipur, Rajasthan, India HopUp India Full time

    **Responsibilities** - Review arrival lists to welcome guests - Attend to special guests (e.g. VIPs) and answer their inquiries - Help prepare welcome folders with collateral (e.g. room service menus, area descriptions) - Provide information about amenities, area and venues and promote services - Anticipate guest needs and build rapport with customers -...


  • Jaipur, Rajasthan, India HopUp India Full time

    **Responsibilities** - Review arrival lists to welcome guests - Attend to special guests (e.g. VIPs) and answer their inquiries - Help prepare welcome folders with collateral (e.g. room service menus, area descriptions) - Provide information about amenities, area and venues and promote services - Anticipate guest needs and build rapport with customers -...


  • Jaipur, Rajasthan, India Nexus pro services Full time

    we are looking for guest relationship executive for one of the leading event management company. Mnimum exp - 1 year Location - Jaipur Salary - 12K-15K PM **Job Types**: Full-time, Permanent Pay: ₹12,000.00 - ₹20,000.00 per month **Experience**: - Hotel industry: 1 year (required) Work Location: In person


  • Jaipur, India Accor Full time

    Company Description Job Description Basic Job Responsibilities: • Evaluate the everyday status of all hotel occupancy and coordinate with various departments e.g. reservation, sales, and housekeeping to ensure optimal level of guest satisfaction. • Manage and greet all guests, monitor and resolve all requests. • Perform check-in/OUT of guests...


  • Jaipur, India AccorHotel Full time

    Basic Job Responsibilities:Evaluate the everyday status of all hotel occupancy and coordinate with various departments e.g. reservation sales and housekeeping to ensure optimal level of guest satisfaction.Manage and greet all guests monitor and resolve all requests.Perform checkin/OUT of guests using the Opera system.Welcome and greet guests and answer...


  • jaipur, India AccorHotel Full time

    Basic Job Responsibilities: Evaluate the everyday status of all hotel occupancy and coordinate with various departments e.g. reservation sales and housekeeping to ensure optimal level of guest satisfaction. Manage and greet all guests monitor and resolve all requests. Perform checkin/OUT of guests using the Opera system. Welcome and greet guests and answer...


  • Jaipur, India AccorHotel Full time

    Basic Job Responsibilities: Evaluate the everyday status of all hotel occupancy and coordinate with various departments e.g. reservation sales and housekeeping to ensure optimal level of guest satisfaction. Manage and greet all guests monitor and resolve all requests. Perform checkin/OUT of guests using the Opera system. Welcome and greet guests and answer...