Customer Service Executive

6 months ago

Hyderabad, India Capium Full time

**Customer Success Executive**

A fantastic opportunity to join an exciting multi-award-winning fintech start-up, working specifically in the accounting and taxation space, based in London with offices in Hyderabad. Due to its tremendous growth path so far, they are positioned to be one of the most exciting companies within this space.

Their innovative software solutions include practice management and full accounting, tax, bookkeeping and payroll solutions. This company has an ethos of having fun whilst being serious and providing the best experience for their customers. Capium now seeks a wonderful Customer Success Executive, to join their expanding team.

You will join an entrepreneurial family, working independently and as part of the team. Experience a role where you will have a real influence on the running of our fast-growing business.

Capium is a fast-growing online integrated accounting & practice management software, tailored specifically for accounting practices along with small businesses bookkeeping software on cloud in software as a service model.

This is a hybrid role.

**Description**

Duties & Responsibilities

**The ideal personality and qualifications**:

- Ideally have a solid accountancy background to ensure they are confident with dealing with terminologies.
- Lead with behaviour triggers that indicate that our customers require more support
- Review the effectiveness of our current process and optimise it to our benefit
- Great knowledge & Experience with CRM and Onboarding customers
- Sales background within the B2B environment
- Experience in handling 3rd parties if required
- Documentation creation for support queries
- Excellent time management.
- Excellent written, verbal, and presentation skills
- 1-2 years of customer success and customer services experience
- Excellent MS-Office skills
- Demonstrate ability to meet expected daily outputs and deadlines
- Ability to self-motivate, be organised and multitask.

If you fancy making a difference to a system, rather than being a cog in one; submit your CV to Capium today We look forward to hearing from you

**Salary**: ₹300,000.00 - ₹400,000.00 per year

**Benefits**:

- Life insurance
- Provident Fund
- Work from home

Schedule:

- Monday to Friday
- UK shift

Ability to commute/relocate:

- Hyderabad, Telangana: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)
- Hindi (preferred)

Work Location: Hybrid remote in Hyderabad, Telangana

  • Customer Services Executive

    4 weeks ago

    Hyderabad, India Air India SATS Airport Services Private Limited (AISATS) Full time

    We are looking for suitable candidates for the below given position.Customer Services Executives (30 vacancies)This is a full-time on-site roles at Air India SATS Airport Services Private Limited, at Rajiv Gandhi International Airport, Shamshabad, Hyderabad.The Customer Services Executive will be responsible for meeting and greeting air passengers, ensuring...

  • Customer Service Executive

    7 months ago

    Hyderabad, India visapro.in Full time

    Customer Service Executive (Code: IN111) VisaPro Customer Service Executive will: Present VisaPro services to the global customers from over 45 countries. Nurture existing clients as well as identify and cultivate new corporate clients. Building client relationships through phone, email and social media. If you wish to be a part of a...

  • Customer Services Executive

    4 weeks ago

    Hyderabad, India Air India SATS Airport Services Private Limited (AISATS) Full time

    We are looking for suitable candidates for the below given position. Customer Services Executives (30 vacancies) This is a full-time on-site roles at Air India SATS Airport Services Private Limited, at Rajiv Gandhi International Airport, Shamshabad, Hyderabad. The Customer Services Executive will be responsible for meeting and greeting air passengers,...

  • Customer Services Executive

    4 weeks ago

    Hyderabad, India Air India SATS Airport Services Private Limited (AISATS) Full time

    We are looking for suitable candidates for the below given position. Customer Services Executives (30 vacancies) This is a full-time on-site roles at Air India SATS Airport Services Private Limited, at Rajiv Gandhi International Airport, Shamshabad, Hyderabad. The Customer Services Executive will be responsible for meeting and greeting air...

  • Customer Service Executive

    3 months ago

    Hyderabad, India Harmony United Psychiatric Care Full time

    Job Title: Customer Service Executive Location: Hyderabad, Telangana Company: Harmony United Medsolutions Pvt. Ltd. About Us: Harmony United Medsolutions Pvt Ltd (HUMS) is a dynamic and innovative company dedicated to revolutionizing the Healthcare Industry. We at HUMS take pride in being a reliable partner as a Healthcare Management Company. With...

  • Customer Service Executive

    4 months ago

    Hyderabad, Telangana, India VisaPro Full time

    **VisaPro: Jobs in Hyderabad, India Office**: Best Place For The Best People To Work **Customer Service Executive (Code: IN111)**: **VisaPro Customer Service Executive will**: - Present VisaPro services to the global customers from over 45 countries. - Nurture existing clients as well as identify and cultivate new corporate clients. If you wish to be a...

  • Customer Care Executive

    2 months ago

    Hyderabad, Telangana, India hyre global service pvt.ltd. Full time

    Position: Customer Care Executive Exp : 2-4 Years Location: Hyderabad [WFO] Shift Timing: Night Shift-5days WFO(NO Cab facility) **Interview Mode: F2F** **Skills**: - Experience in Voice and Non Voice Process - Handling Customer queries - Excellent verbal and written communication - Being Punctual/Well-developed problem-solving skills **Job Types**:...

  • Cse (Customer Support Executive)

    4 weeks ago

    Hyderabad, Telangana, India recruitwire service Full time

    Hiring for **Customer Support Executive(Voice Process) **for our esteemed client. **Role**—Customer care Executive. **Education Qualification**—PUC or Graduation **Experience Details**—Fresher & Experienced **Languages Known**—English with Hindi **Rounds of Interview**--- Initial Screening ,Ops round and client Round **Notice Periods**...

  • Cse (Customer Support Executive)

    4 months ago

    Hyderabad, Telangana, India recruitwire service Full time

    Hiring for **Customer Support Executive(Voice Process) **for our esteemed client. **Role**—Customer care Executive. **Education Qualification**—PUC or Graduation **Experience Details**—Fresher & Experienced **Languages Known**—English with Kannada, Odiya & Assamesse **Rounds of Interview**--- Initial Screening ,Ops round and client...

  • Customer Service Executive

    7 months ago

    Hyderabad, India Hrco Full time

    **HIRING** **Customer Service Executive - Retail** **Liabilities Inbound** **JOB ROLE**:Primary responsibility is to ensure all the customers are attended to and resolution is given within defined TAT **ELIGIBILITY**: - **Any Graduate**: **SALARY**: **2.5 LPA - 3.5 LPA** **WORK LOCATION**: **HYDERABAD (On Rolls of Bank)** **Job Type**:...

  • Customer Care Executive

    2 months ago

    Hyderabad, Telangana, India hyre global service pvt.ltd. Full time

    Position: Customer Care Executive Exp : 2-4 Years Location: Hyderabad [WFO] Shift Timing: Night Shift-5days WFO(NO Cab facility) **Interview Mode: F2F** **Skills**: - Experience in Voice and Non Voice Process - Handling Customer queries - Excellent verbal and written communication - Being Punctual/Well-developed problem-solving skills * **Note:...

  • Customer Service Executive- Banking Services

    6 months ago

    Hyderabad, India HSBC Full time

    -Job description **Some careers shine brighter than others.** If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. HSBC is one...

  • Customer Service Executive

    4 months ago

    Hyderabad, Telangana, India Heartcounts Skilltech Pvt. Ltd. Full time

    **Customer Service Executive** Major tasks for the hire are as follows: - Handling customer escalations - raised at all modes (Toll Free No, Branch escalations, QR Code..etc..) - Handling various MIS assigned - Cross Sell MIS / NACH MIS. Required - Good Excel knowledge. - Good communication skills - Telugu & English to be able to communicate with the...

  • Customer Service Executive- Banking Services

    7 months ago

    Hyderabad, India HSBC Full time

    -Job description **Some careers shine brighter than others.** If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. HSBC is one...

  • Cse (Customer Support Executive)

    6 months ago

    Hyderabad, Telangana, India recruitwire service Full time

    Hiring for **Customer Support Executive(Voice Process) **for our esteemed client. Any Graduate with excellent communication skills in **English with Hindi can apply.** **Interview: Walk-in drive** **Freshers and experience are eligible** **Education: Undergraduate /Graduate** **Salary: Range of 15000-20000** **Job Location: Hyderabad...

  • Customer Service Executive

    3 months ago

    Hyderabad, Telangana, India Harmony United Psychiatric Care Full time

    **Job Title**: Customer Service Executive **Location**: Hyderabad, Telangana **Company**: Harmony United Medsolutions Pvt. Ltd. **About Us**: **Position Overview**: **Responsibilities**: - Serve as the first point of contact for clients, responding to inquiries and providing information about our healthcare services. - Investigate and resolve escalated...

  • Customer Service Executive

    3 months ago

    Hyderabad, Telangana, India Harmony United Psychiatric Care Full time

    **Job Title**: Customer Service Executive **Location**: Hyderabad, Telangana **Company**: Harmony United Medsolutions Pvt. Ltd. **About Us**: **Position Overview**: **Responsibilities**: - Serve as the first point of contact for clients, responding to inquiries and providing information about our healthcare services. - Investigate and resolve escalated...

  • Cse (Customer Support Executive)

    4 weeks ago

    Hyderabad, Telangana, India recruitwire service Full time

    Hiring for **Customer Support Executive(Voice Process/ chat process) **for our esteemed client. Any Graduate with excellent communication skills in **English with Hindi/Tamil/ Malayalam can apply.** **Interview: Walk-in drive** **Freshers and experience are eligible** **Education: Undergraduate /Graduate** **Salary: Range of 15000-23000 ctc** **Job...

  • Cse (Customer Support Executive)

    6 months ago

    Hyderabad, Telangana, India recruitwire service Full time

    Hiring for **Customer Support Executive(Voice Process) **for our esteemed client. Any Graduate with excellent communication skills in **English with Hindi can apply.** **Interview: Walk-in drive** **Freshers and experience are eligible** **Salary: Fresher 3LPA Per Annum and For Experience 4LPA TO 6LPA Per Annum** **Job Location: Hyderabad...

  • Customer Service Executive

    6 months ago

    Hyderabad, Telangana, India HSBC Full time

    -Job description **Some careers have more impact than others.** If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. HSBC is one of the largest banking and financial services organizations in the world, with operations in 62 countries and territories. We aim to be where the growth is,...