Resourcing Associate

2 weeks ago


Gurgaon, India SHL Full time

**Vacancy Name**
- Resourcing Associate - Customer Deployment

**Requisition No**
- VN2295

**Time Type**
- Full Time

**Location**
- Gurgaon Office

**Additional Location**

**Country**
- India

**PURPOSE**
- Effective management and assignation of internal and external staff to client delivery projects/tasks.**SCOPE OF ROLE**
- Supporting quality client delivery by ensuring projects are resourced effectively
- Scheduling work according to resource capability and development goals
- Managing and engaging external network of resources

**RESPONSIBILITIES**
- Take requests from Project Managers, Project Leads, Account Managers, or clients for specific activities required for all Professional Services activities including:

- Outsourced assessment: 1:1 and 1:many in virtual or physical format
- Customised assessment and customised reporting
- People insight solutions such as talent audits using high-potential or Mobilise
- Training and enablement
- Schedule work directly in Consultant or Project Manager diaries according to their availability and estimates of effort provided
- Schedule work with Associates directly
- Maintain accurate records of technical capabilities and development goals of European Delivery Consultants and Project Managers
- Create and maintain a centralised database of technical capabilities of all European Associates
- Create all contract and invoicing documentation for Associates
- Act as a point of contact for Associates and organise regular communications with this network
- Support initiatives to embed new ways of working underpinned through the Transform strategy and implementing the client lifecycle model

**SKILLS & KNOWLEDGE**

**Professional**
- Proficiency in bookings through a Project Management Software
- Must be comfortable working with business professionals, IT staff, and customers at all levels within the organization
- Business level English language
- Proficiency in front-end of Salesforce

**Personal
- Exceptional organizational and time-management skills (Ability to manage multiple activities while working under time constraints and rapidly changing priorities)
- Excellent interpersonal and relationship building skills
- High attention to detail
- Comfortable with ambiguity
- Must be comfortable speaking up, escalating concerns and can provide an independent view and voice.

**Experience**
- Resource Management experience preferrable
- Talent & Skill pool management experience preferrable

**About Us**
- We unlock the possibilities of businesses through the power of people, science and technology.
- We started this industry of people insight more than 40 years ago and continue to lead the market with powerhouse product launches, ground-breaking science and business transformation.
- When you inspire and transform people’s lives, you will experience the greatest business outcomes possible. SHL’s products insights, experiences, and services can help achieve growth at scale.**What SHL can offer you**
- An inclusive culture.
- A fun and flexible workplace where you’ll be inspired to do your best work.
- Employee benefits package that takes care of you and your family.
- Support, coaching, and on-the-job development to achieve career success.
- The ability to transform workplaces around the world for others.



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