Customer Support Executive
5 months ago
**Job Responsiblities**:
**Familiarize yourself with our product and service offerings to provide accurate information**
**to customers.**
**Initiate recharge sales by contacting existing customers via phone and promoting the**
**benefits of our recharge services.**
**Listen attentively to customers, understand their concerns, and provide appropriate**
**solutions or escalate to the relevant department for further assistance.**
**Achieve monthly and daily Subscription sales targets to contribute to the team's overall**
**success.**
**Maintain accurate records of customer interactions and update the customer database**
**accordingly.**
**Stay updated with industry trends, competitor offerings, and market dynamics to effectively**
**address customer inquiries and concerns.**
**Collaborate with other team members and departments to ensure a seamless customer**
**experience.**
**Requirements**:
**Fluency in Kannada, Telugu ,Tamil (both verbal and written) to effectively communicate with**
**customers.**
**Proven experience in sales, preferably in a customer service or call centre environment.**
**Strong communication skills, with the ability to listen actively and provide clear and concise**
**information to customers.**
**Excellent problem-solving skills to address customer issues and find suitable resolutions.**
**Ability to work in a target-driven environment and meet monthly and daily Subscription**
**sales goals.**
**Strong organizational skills to maintain accurate customer records and handle multiple tasks**
**efficiently.**
**Flexibility to adapt to changing business needs and work schedules.**
**Positive attitude, self-motivated, and a team player.**
**Customer Support Executive - 2 Requirements**
- Work from Office opportunity
- CTC - 18000/- to 20,000/- PM
- Mode of Employment - 1 Year Contract
**Salary**: ₹18,000.00 - ₹20,000.00 per month
Schedule:
- Day shift
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- Hindi (preferred)
- Kannada, Tamil, Telugu (preferred)
Ability to Commute:
- Mumbai, Maharashtra (required)
Ability to Relocate:
- Mumbai, Maharashtra: Relocate before starting work (required)
Work Location: In person
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