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Sales Representative

2 months ago

Mumbai, India Datastraw Technologies Private Limited Full time

**Company Overview**:
Our client is a dynamic direct-to-consumer (D2C) company specializing in health and wellness products, with a mission to empower individuals to lead healthier lives through their high-quality and innovative product range. As a Sales Representative, you will play a vital role in promoting their products, generating sales, and fostering customer loyalty.

**Job Summary**:
We are seeking a motivated and target-driven Sales Representative to join our team. In this role, you will be responsible for making outbound sales calls to both new and existing customers, focusing on upselling products and ensuring customer satisfaction. As a crucial member of our sales force, you will directly contribute to the company's growth and success.

**Responsibilities**:

- Conduct over 100 outbound sales calls daily to potential customers, providing information about our health and wellness products.
- Build rapport and establish strong relationships with customers through effective communication, active listening, and a consultative approach.
- Identify customer needs, recommend suitable products, and upsell additional items to enhance their experience.
- Collaborate with the sales team to meet daily and monthly sales targets and contribute to overall revenue goals.
- Maintain accurate and detailed records of customer interactions, orders, and feedback in our CRM system.
- Address customer inquiries, resolve complaints, and provide after-sales support to ensure customer satisfaction and retention.
- Stay up-to-date with product knowledge, industry trends, and competitor offerings to effectively position our products and differentiate them in the market.
- Continuously improve sales techniques and product knowledge through training and self-development.

**Requirements**:

- Previous experience in sales, preferably in a target-driven environment. Experience with upselling and retention strategies is highly desirable.
- Exceptional communication skills, both verbal and written, with a persuasive and customer-focused approach.
- Strong interpersonal skills to build relationships and connect with customers effectively.
- Ability to handle pressure, meet deadlines, and work independently to achieve sales targets.
- Detail-oriented with excellent organizational and time management skills.
- Proficiency in using CRM software and other sales tools.
- A passion for health and wellness is a plus, as it will contribute to your ability to connect with customers and promote our products effectively.

**Benefits**:

- Competitive salary package with attractive incentives and bonuses based on performance.
- Opportunities for career growth and advancement within the company.
- Comprehensive training and ongoing support to enhance your sales skills and product knowledge.
- Positive and collaborative work environment, fostering teamwork and personal development.

**Job details**:

- Employment Type - Full-Time, Permanent
- Location - Mumbai, Maharashtra, India
- Work Mode - Work From Office
- Shift Duration - 9 hours per day
- Shift Type - Rotational (based on the business requirements)
- Work Timings - Anytime between 10 AM to 10 PM
- Work Days - 6 days a week

**Job Types**: Full-time, Regular / Permanent

Pay: ₹16,000.00 - ₹20,000.00 per month

**Benefits**:

- Paid sick time
- Paid time off

Schedule:

- Day shift

Supplemental pay types:

- Commission pay
- Performance bonus

Ability to commute/relocate:

- Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (preferred)

Application Question(s):

- Have you previously worked in a target-based environment?

**Experience**:

- Outbound voice (preferred)
- Upselling (preferred)

**Language**:

- English (required)

Expected Start Date: 01/06/2023

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