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Customer Care Executive

4 weeks ago

Thane, India Horizon Prime Hospital - Patlipada Full time

**Horizon Prime** is a 120 bedded premier multi specialty healthcare facility with all services under one roof. Located at the heart of Ghodbunder Road in Patlipada, it is accessible from both, western as well as eastern express highway. Horizon Prime is a comprehensive Tertiary care hospital designed on International standards and NABH guidelines

**Job description**:
1. Fluent English and excellent communication skill.

2.Handle patient enquiries complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.

3. Follow communication procedures, guidelines and policies

4. To welcomes and greets patients and visitors, in person or over the phone.

5. Keep records of customer interactions, process customer accounts and file documents

**Job Type**: Regular / Permanent

Pay: From ₹15,000.00 per month

Schedule:

- Rotational shift

Ability to commute/relocate:

- Thane, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Technical support: 1 year (preferred)
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

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