Chat Sales Executive
2 months ago
**Qualifications And Skills**
Knowledge of customer service practices and principles
Superior listening, verbal, and written communication skills (Fluency in English, preferred American accent)
Ability to handle the stressful situation appropriately
Skills:
- English Proficiency, Communication Skills, Customer Service, Customer Relationship Management (CRM) and Customer Support
**Responsibilities**
Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
Seize opportunities to upsell products when they arise
Build sustainable relationships and engage customers by taking the extra mile
Keep records of all conversations in our call center database in a comprehensible way
Management and resolve customer complaints
Sell products and place customer orders in the computer system
Identify and escalate issues to supervisors
Provide product and services information to customers
Approach expected customers and give a presentation on current projects and services
Research required information using available resources
**Job Types**: Full-time, Permanent, Fresher
Pay: ₹9,154.91 - ₹43,679.64 per month
**Education**:
- Bachelor's (preferred)
**Experience**:
- Business development: 1 year (preferred)
- Lead generation: 1 year (preferred)
- total work: 1 year (preferred)
- Sales: 1 year (preferred)
**Language**:
- English (preferred)
Work Location: In person
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