Guest Relations Agent

A Guest Relations Team Member engages with our VIP Guests throughout the entire hospitality experience. From check-in to check-out, the Guest Relations Team is always prepared to respond to VIP Guest requests at concierge, during promotional activities, and more. **What will I be doing?** As a Guest Relations Team Member, you will serve on the Front Office...

Purpose of the roleGuest Relations is responsible for the organizations' success in reputation and customer satisfaction.Prior work experience:2 – 4 years of working experience in Hospitality/Tourism backgroundDuties & ResponsibilitiesSetting up hospitality for Isprava Guest check-in, check-outConcierge servicesMassage, cook, restaurants, planning the stay...

**Job Title**: Guest Relations Executive **Department**: Guest Services **Job Overview**: The Guest Relations Executive is responsible for overseeing the guest services team and ensuring exceptional service delivery. This role involves managing guest interactions, resolving complex issues, and implementing strategies to enhance guest satisfaction and...

** JOB PURPOSE** To act as the ambassadors of the hotel, providing guests above-and-beyond services to ensure their experience will be worth remembering. Guest Relation Associate shall be responsible for preparation of arrival and departure of guests, profile database maintenance, Le Club Accor/Accor Advantage Plus/Frequent Flyer Membership and Long-stayer...

The key responsibilities will include: - **Managing Guest Interactions**: Addressing guest concerns effectively, both pre-booking and post-booking. - **Inventory Management of Properties**: Overseeing the inventory of all property-related items, including furnishings, amenities, and supplies, to ensure properties are well-stocked and ready for guest use. -...

**Guest Relation Executive For Restaurant and Banquet Hall** **Job description: - ** Excellent English Communication Skills, Good and Pleasing Personality, Experience in Food & Beverage, Hospitality Industry Preferred Perks and benefits Duty Meals, HRA, Medical Insurance, Service Charge Role: Guest Service Associate Industry Type: Hotels &...

**Responsibilities**: - Review arrival lists to welcome guests - Attend to special guests (e.g. VIPs) and answer their inquiries - Help prepare welcome folders with collateral (e.g. room service menus, area descriptions) - Provide information about amenities, area and venues and promote services - Anticipate guest needs and build rapport with customers -...

Summary **Qualifications**: You will be responsible for the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest, and owner expectations. The Guest Relation Executive responsible to assist the FO Manager in ensuring the efficient and economic operation of the FO...

Job DescriptionJOB PURPOSETo act as the ambassadors of the hotel, providing guests above-and-beyond services to ensure their experience will be worth remembering.Guest Relation Associate shall be responsible for preparation of arrival and departure of guests, profile database maintenance, Le Club Accor/Accor Advantage Plus/Frequent Flyer Membership and...

**Job Title: Guest Relation Executive/Sr. Guest Relation Executive**Level/Grade: S2 / S3 Report to: GRAM/GRDM/GRM Location: Galleria Market Gurgaon & Khan Market **Main Responsibilities / Job Summary**: 1. GRE/Sr. GRE is responsible for the Operation of the Outlet. 2. He/She ensures a warm welcome to all guests and provides an ever-lasting experience 3....

Review arrival lists to welcome guests - Attend to special guests (e.g. VIPs) and answer their inquiries. - Help prepare welcome folders with collateral (e.g. room service menus, area descriptions) - Provide information about amenities, areas, and venues and promote services - Anticipate guest needs and build rapport with customers. - Offer assistance with...

FEMALE CANDIDATES ARE PREFERRED. - Welcome guests during check - giving a fond farewell to guest while checkout. - Handling guest complaints and concerns in an efficient and timely manner. - Overseeing VIP guests, arrivals and departures. - Coordinating and multi-tasking job duties in a busy environment. - Should possess detailed information about the Hotel,...

Meets and greet all guests upon arrival and departure. - Escorts VIP guests to their allocated room and explain the facilities and room features. - Maintains regular contacts with the guests. - Obtains guest feedback on their stay in the hotel. If complaints, takes immediate actions to remedy solutions. - Records daily activities and complaints in the guest...

Guest Relationship Executive role is crucial in maintaining our service standards and ensuring guest satisfaction. The key responsibilities for this position include:Managing Guest Interactions: Addressing guest concerns effectively, both pre-booking and post-booking.Inventory Management of Properties: Overseeing the inventory of all property-related items,...

Guest Relationship Executive role is crucial in maintaining our service standards and ensuring guest satisfaction. The key responsibilities for this position include:Managing Guest Interactions: Addressing guest concerns effectively, both pre-booking and post-booking.Inventory Management of Properties: Overseeing the inventory of all property-related items,...

**Responsibilities**: Guest handling Onboarding induction: Meet and get introduced with the owner along with the On Boarding Representative Ensure the inventory is complete as per rental requirements Villa check Coordinate with the On Boarding Team has fixed the photoshoot date Ensure that the villa is completely fit to rent and inform reservations to list...

**Responsibilities**: Guest handling Onboarding induction: Meet and get introduced with the owner along with the On Boarding Representative Ensure the inventory is complete as per rental requirements Villa check Coordinate with the On Boarding Team has fixed the photoshoot date Ensure that the villa is completely fit to rent and inform reservations to list...

Meets and greet all guests upon arrival and departure. - Escorts VIP guests to their allocated room and explain the facilities and room features. - Maintains regular contacts with the guests. - Obtains guest feedback on their stay in the hotel. If complaints, takes immediate actions to remedy solutions. - Records daily activities and complaints in the guest...

**Position - Guest Relations Executive**: - **Salary - Hike on your current salary**: - **Shift - 9 hours, Rotational**: - **Working days - 6 days**: - **Height - Minimum 5'4 Tall**: - **Location - Chanakyapuri, Delhi** **Job Description -** **Interacting with Guests** **escorting them to their rooms** **Taking care of the Lobby Area** **Taking...

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of...