CRM Executive

7 months ago


Remote, India Brandface Retail LLP Full time

A CRM Executive plays a pivotal role in managing customer relationships and optimizing their experience. Responsible for overseeing the CRM system, the executive ensures accurate data entry, segmentation, and analysis. They collaborate with sales and marketing teams to develop targeted campaigns, monitor customer interactions, and enhance engagement. Addressing customer inquiries and issues promptly, the executive maintains customer satisfaction. Regular reporting on key metrics, trends, and recommendations for improvement falls within their purview. A CRM Executive also stays updated on industry trends to propose innovative strategies, fostering strong client relationships and driving business growth.

Required 3 years of experience in CRM, should have knowledge of fresh desk and fresh chat.

**Salary**: ₹20,000.00 - ₹25,000.00 per month

**Benefits**:

- Work from home

Schedule:

- Morning shift

Supplemental pay types:

- Commission pay

Application Question(s):
**Experience**:

- total work: 3 years (required)

**Language**:

- kannada (required)
- Telugu (required)

Work Location: Remote

**Speak with the employer**
+91 9037466124


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