Customer Service Executive
2 months ago
**Company**: GharSoaps
**ONLY FEMALES WITH GOOD COMMUNICATION SKILLS**
**Salary**: Upto ₹20,000 per month
**Job Summary**:
**Key Responsibilities**:
**Requirements**:
- Excellent written and verbal communication skills.
- Strong problem-solving skills and the ability to handle challenging customer interactions.
- Interest in social media marketing and digital communication.
- Handle customer inquiries, complaints, and feedback promptly and professionally.
- Collaborate with the social media team to address customer questions and concerns on social platforms such as Facebook, Instagram, and Twitter.
- Assist in creating content and social media posts to engage with the audience.
- Monitor and report on customer feedback and social media metrics.
- Work closely with other departments to ensure customer satisfaction and smooth operations.
- Stay updated on the latest social media trends and best practices.
**Working Hours**:
- **Hours**: Monday to Saturday, 9:00 AM to 6:30 PM
**Job Types**: Full-time, Permanent
Pay: ₹10,000.00 - ₹20,000.00 per month
Application Question(s):
- Where do you live in Pune?
- Are you interested to work as social media/influencer marketing executive?
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- Customer service: 1 year (preferred)
**Language**:
- English (required)
- Hindi (required)
Work Location: In person
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