Customer Service Executive

2 months ago


Narhe Pune Maharashtra, India YEHMERAINDIAGharsoaps Full time

**Company**: GharSoaps

**ONLY FEMALES WITH GOOD COMMUNICATION SKILLS**

**Salary**: Upto ₹20,000 per month

**Job Summary**:
**Key Responsibilities**:
**Requirements**:

- Excellent written and verbal communication skills.
- Strong problem-solving skills and the ability to handle challenging customer interactions.
- Interest in social media marketing and digital communication.
- Handle customer inquiries, complaints, and feedback promptly and professionally.
- Collaborate with the social media team to address customer questions and concerns on social platforms such as Facebook, Instagram, and Twitter.
- Assist in creating content and social media posts to engage with the audience.
- Monitor and report on customer feedback and social media metrics.
- Work closely with other departments to ensure customer satisfaction and smooth operations.
- Stay updated on the latest social media trends and best practices.

**Working Hours**:

- **Hours**: Monday to Saturday, 9:00 AM to 6:30 PM

**Job Types**: Full-time, Permanent

Pay: ₹10,000.00 - ₹20,000.00 per month

Application Question(s):

- Where do you live in Pune?
- Are you interested to work as social media/influencer marketing executive?

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Customer service: 1 year (preferred)

**Language**:

- English (required)
- Hindi (required)

Work Location: In person



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