QA with Ivr/cyara

Company Description

Jobs for Humanity is dedicated to building an inclusive and just employment ecosystem. Therefore, we have dedicated this job posting to individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Deaf of Hard of Hearing Black, Hispanic, Asian, Military Veterans, the Elderly, the LGBTQ, and Justice Impacted individuals. If you identify with any of the following communities do not hesitate to register.

Company Name: FIS Global

**Job Description**:
**Position Type**:
Full time
**Type Of Hire**:
Experienced (relevant combo of work and education)
**Education Desired**:
Bachelor of Computer Engineering
**QA with IVR/CYARA**

Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

**About the team**

**What you will be doing**
- Develops, maintains and upgrades manual or automated test scripts, utilities, simulators, data sets and other programmatic test tools required to execute test plans.
- Performs usability testing for total system performance, reliability, scalability and security.
- Effectively communicates testing activities and findings in oral and written forms.
Controls and manages own daily test activities.
- Provides internal quality assurance.
- Supports test lead to identify risks and develops mitigation strategies.
- Organizes and maintains the test script library

**What you bring**:

- Overall 7- 10 years of experience
- Extensive proficiency in IVR telephony testing including Cyara test automation
- Supports test lead to identify risks and develops mitigation strategies.

**Added bonus if you have**:

- Knowledge of FIS’ products and services
- Knowledge of the business goals, objectives and business operations for the appropriate FIS organization
- Knowledge of financial services industry

**What we offer you**
- An exciting opportunity be a part of **World’s Leading FinTech Product MNC**:

- To be a part of vibrant team and to build up a career on core banking/payments domain
- A broad range of professional education and personal development possibilities - FIS is your final career step
- A broad range of professional education and personal development opportunities
- Time to support charities and give back in your community

**Privacy Statement**

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

**Sourcing Model**

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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