Hotel Receptionist
5 days ago
The Front Office Manager is the face of the hotel, responsible for creating a welcoming and efficient experience for guests. This role involves managing front desk operations, handling guest inquiries, providing information about the hotel and its services, and ensuring a seamless check-in and check-out process.
Key Responsibilities:
- _**Guest Relations**_
- Greet guests upon arrival with a warm and friendly demeanor.
- Handle guest check-ins and check-outs efficiently.
- Address and resolve guest complaints and concerns promptly and professionally.
- Provide information about hotel services, amenities, and local attractions.
- _**Reservation Management**_
- Thorough knowledge about Property managment software, managing the reservation calendar, and other OTA's
- Confirm reservations and update guest information in the hotel management system.
- Coordinate with housekeeping to ensure rooms are ready for incoming guests.
- _**Front Desk Operations**_
- Maintain a tidy and organized front desk area.
- Handle cash, credit card transactions, and process payments.
- Maintain guest records and manage room keys.
- Ensure compliance with hotel policies, procedures, and standard
- _**Communication**_
- Communicate effectively with team members to ensure smooth operations.
- Able to write and speak in English,
- Tamil and Hindi
- _**Administrative Duties**_
- Maintain daily logs and reports, including occupancy reports and guest feedback.
- Assist with administrative tasks such as filing, data entry, and report generation.
- Monitor and replenish front desk supplies as needed.
- _**Customer Service**_
- Provide exceptional customer service by anticipating and fulfilling guest needs.
- Conduct follow-up calls to ensure guest satisfaction.
- **Qualifications**:_
- Education: Bachelors / A degree in hospitality management or related field is preferred.
- Experience: Previous experience in a front desk or customer service role, preferably in the hospitality industry.
- Skills:
- Excellent verbal and written communication skills.( ENGLISH, TAMIL, HINDI)
- Strong interpersonal skills and a professional appearance.
- Proficiency in using hotel management software and MS Office.
- Ability to multitask and manage time effectively.
- Problem-solving skills and attention to detail.
Physical Requirements:
- Capability to lift and carry light loads (up to 10 kg).
- Comfortable working in shifts, including nights, weekends, and holidays.
Pay: ₹13000.00 - ₹16000.00 per month
contact: Dr Akshaya exhilarated: 8056147777
Work Location: In person, chennai.
**Job Types**: Full-time, Permanent
**Education**:
- Bachelor's (preferred)
**Experience**:
- total work: 1 year (preferred)
**Language**:
- Hindi (preferred)
- English (preferred)
Work Location: In person
*Speak with the employer* +91 8056147777
**Job Types**: Full-time, Permanent
Pay: ₹13,000.00 - ₹16,000.00 per month
**Benefits**:
- Cell phone reimbursement
Supplemental Pay:
- Performance bonus
**Education**:
- Diploma (preferred)
**Experience**:
- total work: 1 year (preferred)
Work Location: In person
-
Hotel Receptionist
1 month ago
Chennai, Tamil Nadu, India Hotel Simsan Full timeCustomer service: Greeting guests, understanding their needs, and providing information about amenities and offers Managing guest accounts: Processing reservations and payments, preparing room bills, and checking guests out Administrative tasks: Filing, photocopying, and arranging room assignments Answering calls: Answering calls from guests and potential...
-
Hotel Receptionist
6 months ago
Erode, Tamil Nadu, India HOTEL LIVINN Full timeEffective communication, - Basic computer skills, - Professionalism, - Multitasking capabilities, - Customer query handling & problem solving skills, **Responsibilities and Duties** - The business duties of a receptionist may include answering visitors' enquiries about rooms and telephone bookings. - Handling check-in check-out of the customers. - Billing...
-
Hotel Receptionist
6 months ago
Coimbatore, Tamil Nadu, India Y K groups Full timeOpenings for HOTEL RECEPTIONIST Qualification - Any degree Experience - minimum 2 years in Hotel Salary - 15000 to 18000 Per month Location - Sitra, Coimbatore Accomodation will be provided by the company MALE ONLY More details Please call us - 8072331760 , 9894491760 **Job Types**: Full-time, Permanent **Salary**: ₹15,000.00 - ₹18,000.00 per...
-
Hotel Receptionist
6 months ago
Coimbatore, Tamil Nadu, India YaavarumKelir HR SERVICES Full timeOpenings For **HOTEL RECEPTIONIST** Qualification : Any Degree Experience : Min 1 year in Hotel Salary : 15 k - 17 k Location : Sitra, kalapatti, Coimbatore More Details pls call us: 8072331760 , 9894491760 **MALE ONLY** **ACCOMMODATION AVAILABLE** **Job Types**: Full-time, Permanent **Salary**: ₹15,000.00 - ₹18,000.00 per...
-
Hotel Receptionist
6 months ago
Coimbatore, Tamil Nadu, India Ajmir palace Full timeAge limit 40 - 50. Immediate joining with an experience in hotel receptionist and hospitality management also knowledge in accounts. good and polite behaviour must. **Salary**: ₹12,000.00 - ₹15,000.00 per month Schedule: - Day shift - Night shift Supplemental pay types: - Yearly bonus Ability to commute/relocate: - Coimbatore, Tamil Nadu:...
-
Receptionist
6 months ago
Erode, Tamil Nadu, India HOTEL MERILIN Full timeJob Title: Front Office Manager Location: ERODE Position Type: Full-Time **Responsibilities**: Supervise and coordinate front desk activities, including check-in/check-out procedures. Train, schedule, and evaluate front office staff to ensure excellent customer service. Resolve guest issues and complaints promptly and professionally. Maintain accurate...
-
Hotel Receptionist
6 months ago
T Nagar, Chennai, Tamil Nadu, India Taz Kamar Family Hotel Full timeHotel Experience a must Perform all check-in and check-out tasks Manage online and phone reservations Inform customers about payment methods Register guests information (like contact details and exact dates of their stay) Keeping the reception area tidy and observing professional etiquette. Welcome guests upon their arrival and assign rooms Provide...
-
Hotel Receptionist
2 weeks ago
Teynampet, Chennai, Tamil Nadu, India HOTEL RATHNA RESIDENCY Full time**Roles & Responsibilities**: 1) Advance reservation of rooms against event bookings 2) Room allocation to guest in coordination with Sales team 3) Receiving guests & escorting to rooms as required 4) Issuing keys to guests & collecting them back on guest check out 5) Maintaining guest check in register along with all required documentation such as guest...
-
Receptionist
2 weeks ago
Chennai, Tamil Nadu, India Hotel Simsan Full timeReceptionists are an organization’s first point of contact for visitors and callers. It is their responsibility to greet visitors, answer and direct phone calls, and perform various administrative duties. A receptionist keeps a professional and welcoming environment for all who enter the building by working at the front desk or reception area. It is...
-
Hotel Receptionist
6 months ago
Nungambakkam High Road, Chennai, Tamil Nadu, India Park Avenue Hotel Full timeIts a job related to the room guest handling as follows. 1. To work in hotel management software 2. Handling of all guest services 3. Handling all mail correspondence related to room bookings 4. To monitor room occupancy status from time to time 5 To update the room occupancy status 6 To monitor the online portals for the room bookings 7 Reporting to...
-
Hotel Receptionist
6 months ago
Chennai, India OM SAI MURUGAN ENTERPRISE Full timeHotel receptionist - Clear speech. - A polite manner. - A high standard of personal presentation. - Excellent verbal and written communication skills. - A good telephone manner. - Customer service skills, patience and tact. - No pressure **Salary**: ₹15,000.00 - ₹20,000.00 per month **Benefits**: - Food provided - Leave encashment - Provident...
-
Receptionist
6 months ago
Ramapuram, Chennai, Tamil Nadu, India procallisto solutions pvt Full timeJob Description: Receptionist Position Overview: As a Receptionist at Ashwin Hotels, you will be the first point of contact for our guests. Your warm and professional demeanor will create a positive impression and ensure exceptional guest experiences. You’ll handle inquiries, manage reservations, and assist with various front office...
-
Front Office Staff(Reception)
1 month ago
Vadapalani, Chennai, Tamil Nadu, India HOTEL PLAZA INN Full timeHotel Receptionist Job Description: Top Duties and QualificationsOn this page * * * * A Hotel Receptionist, or Front Desk Officer is responsible for welcoming guests and acting as their first point of contact. They log issues or requests and pass them to the correct member of staff, provide information and advice to guests and act as ambassadors for the...
-
Front Office Executive
1 week ago
Madurai, Tamil Nadu, India Hotel D Grand Full timeEnsure front desk is tidy and has all necessary stationery and material (e.g. pens, forms and informative leaflets) - Train, supervise and support office staff, including receptionists, security guards and call center agents - Schedule shifts - Ensure timely and accurate customer service - Handle complaints and specific customers requests - Troubleshoot...
-
Receptionist
6 months ago
Chennai, Tamil Nadu, India FIRST AND FAST FACILITY MANAGEMENT SERVICES PRIVATE LIMITED Full timeThe work will be in a 4-star hotel The job will be in the admin area. **Job Types**: Full-time, Permanent, Fresher **Salary**: From ₹16,000.00 per month **Experience**: - Microsoft Office: 1 year (preferred) - Front desk - Receptionist: 1 year (required) - total work: 1 year (required) **Language**: - English (required) Ability to Commute: -...
-
Front Desk Receptionist at Kelambakkam
6 months ago
Chennai, Tamil Nadu, India unittas multi specialty hospital Full timeWe are hiring front office executive At kelamballam OMR Chennai If you are looking to know what the front desk receptionist job description entails, this post provides you with the information, including the duties, tasks, and responsibilities that defines the role. You will also learn about the skills, abilities, experience, etc. that commonly form most...
-
Receptionist
3 months ago
Nungambakkam, Chennai, Tamil Nadu, India Destylus Designers PRIVATE LIMITED Full time**JOB DESCRIPTION FOR RECEPTIOINIST** Destylus Designers was established in the year 1998, a pioneer total solution of a construction company in the domain of Residential, Commercial, Institutional as well as a comprehensive Interior Designers / Execution Contractors. We started our career executing small residences, Apartment Interiors. Today we build...
-
Front Office Receptionist
3 months ago
Chennai, Tamil Nadu, India Katti-Ma Exports Pvt Ltd Full time**Job Title**: Front Office Receptionist **Location**: Keys Select Managed By Lemon Tree, Thiruvanmiyur Chennai **Job Summary**: As the first point of contact for our guests, the Front Office Receptionist is responsible for providing exceptional customer service, managing front desk operations, and ensuring a warm and welcoming environment. You will play a...
-
Hotel Receptionist
6 months ago
Injambakkam, Chennai, Tamil Nadu, India VGP GOLDEN BEACH RESORT LTD Full time**HOTEL EXPERIENCE IS MUST** 1. Personally and frequently verifies that guests in his operation are receiving the best possible service available. 2. Schedules himself to be on the front during peak operation hours, checking on standards of services, and cleanliness, is greeting and assist in the check in of guests. 3. To be demanding and critical to...
-
Hotel Receptionist
1 month ago
Erode, Tamil Nadu, India HOTEL MERILIN Full timeAny Degree Good communication skills (English) Basic computer knowledge Quick Learner **Job Types**: Full-time, Fresher Pay: ₹12,000.00 - ₹15,000.00 per month Schedule: - Rotational shift Supplemental Pay: - Performance bonus **Experience**: - total work: 1 year (preferred) Work Location: In person