Customer Retention Executive
3 weeks ago
**CUSTOMER RETENTION PROCESS**
**Role & responsibilities**:
- Excellent English Communication Skills needed.
- Handling customer complaints also providing them with solutions, upselling, also to retain customers.
- Ability to take Inbound calls.
**In hand Salary upto 30k (Depending on last drawn)**
**Excellent communications mandate.**
- Minimum 6 months of International customer service/ Sales, Upsell, Retention experience.
- Excellent English Communication needed.
- Available in rotational shift and rotational off.
- Ready to work in 24*7 Shift (any 9 hours of working)
**Perks and benefits**:
- Floor rewards and awards
- Unlimited Incentives
- Performance allowances
- Provident fund
- Mediclaim Insurance
**Hexaware location Boundaries**:
1. Ambernath - Ghatkopar (Central Line)
2. Thane - Panvel (Trans Harbour)
3. Vashi - Chembur (Harbour Line)
**Job Types**: Full-time, Permanent, Fresher
**Salary**: ₹15,000.00 - ₹30,000.00 per month
**Benefits**:
- Health insurance
- Life insurance
- Provident Fund
Schedule:
- Day shift
- Monday to Friday
- Morning shift
- Night shift
- Rotational shift
- US shift
Supplemental pay types:
- Performance bonus
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- total work: 1 year (preferred)
**Language**:
- English (preferred)
Ability to Commute:
- Thane, Maharashtra (preferred)
Work Location: In person
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