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Voice Process Executive
3 weeks ago
Job Title
Analyst
- Be able to have On-Point communication in a proficient manner
- Relay all information needed & as provided
- Address customers in a professional and respectful manner
- Take ownership of issues in order to follow-up on outstanding requests and escalate issues when necessary
- Maintain up-to-date knowledge on business areas
- Maintain broad knowledge about company’s products and services
- Consistently communicating new issues to managers so as a company we can establish a solution to the problem
Mandatory Skills
Communication Skills, Customer Service, client support, Client Servicing, Transaction Processing
Desirable Skills
Banking Process, Financial Services, Reporting, CALL MANAGEMENT SYSTEMS, Dialer, Payment Processing, Payment Systems, International Banking, Payment Domain, Ach, Nach, excel
Education/Qualification
B.Com
Years Of Experience
0 to 1 years
Role
- **Should have scored 60% & above throughout academics - B.Com Graduate
- **Customer Support Experience in US. Business Environment - Banking or Financial Servixes preferred.
- Good Communication Skills (English - USA)
- Sensitization in American Culture
- Open to work in Night Shift
- Proficiency in Typing (35 wpm)
- Ability to handle distressed Customers
- Accountability is required from each individual
Type of Employment
Permanent
Dept
Client Services
**Salary**: ₹1.00 - ₹2.00 per month
**Benefits**:
- Food provided
Schedule:
- Night shift
Ability to Relocate:
- Chandigarh, Chandigarh: Relocate before starting work (required)
Work Location: In person
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