Procedure Writing Associate

6 months ago

Bengaluru, India Wells Fargo Full time

**About this role**:
Wells Fargo is seeking a Procedure Writer...

**In this role, you will**:

- Participate in establishing documentation guidelines and procedure audits
- Review regulatory changes or partner with regulatory change agents to proactively identify required updates
- Maintain document library or repository and update tables in appropriate systems
- Review changes to business operations for potential impact to other documentation or resources
- Create, edit and format moderately complex to complex internal manuals, materials, or other documentation related procedures and policies
- Edit and publish moderately complex web content in accordance to standards
- Utilize knowledge of HTML, JavaScript languages, and other web-based tools to assist in web-publishing projects
- Conduct audience analysis and present recommendations for resolving moderately complex to complex problems and projects
- Assist others to resolve process gaps, providing input and suggestions based on observations
- Research, review and translate technical information to users
- Provide guidance to less experienced staff
- Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals
- Edits technical documentation authored by others and ensures documentation is in compliance with internal standards and external regulations

**Required Qualifications**:

- 2+ years of Procedure Writing experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
- Securities background (like Settlements, Reconciliation of stock/cash, Corporate Actions, Wire processing).
- Experience around updating, modifying, and creating standard operating procedures or business manual will be an added advantage.
- Open to work in US shifts

**Desired Qualifications**:

- Experience with HTML, JavaScript languages and other web-based tools to assist in web-publishing projects, including OpenText
- Finance, banking or Operational experience
- Excellent verbal, written, and interpersonal communication skills
- Experience documenting processes or procedures

**We Value Diversity**

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

**Drug and Alcohol Policy**

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

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