Customer Relationship Executive

6 months ago


Nagpur, India V.A.S. Automotive India Pvt.Ltd. Full time

We required experienced CRE for Luxury car service Workshop..
- Should Responsible for Increase Daily Workshop Flow.
- Should Responsible for maintain targeted Daily workshop flow.
- Should Responsible for Coordination with Sales, Service and Floor staff Team.
- Should Responsible for customer connect.
- Should Responsible for Customer Complaint and resolution with stipulated time.
- Should Responsible for Service Office Presentation and decorum.
- Should Responsible for good experience to customer Walk in and hospitality.
- Should Responsible for schedule customer appointment and allocation to Driver.
- Should Responsible for PSF calls, data segregation.
- Should Responsible for increase customer 5-star Rating/ review.
- Should Responsible for Customer data cleanness in DMS System.
- Should Responsible for customer satisfaction and retention.
- Should data be calling to new / old customers as per data base given by company.

**Job Types**: Full-time, Permanent

**Salary**: ₹10,000.00 - ₹25,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus
- Yearly bonus

**Experience**:

- total work: 2 years (preferred)

Ability to Commute:

- Nagpur, Maharashtra (required)

Ability to Relocate:

- Nagpur, Maharashtra: Relocate before starting work (required)

**Speak with the employer**
+91 9503638128



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