Customer Care Executive

2 weeks ago


Andheri East Mumbai Maharashtra, India Pannest Integrated Services Pvt. Ltd. Full time

**Job Duties**

Managing the assigned customer accounts or routes as per their SOP, including but not limited to:

- Provide Customer Service Support.
- Coordinate pickups and/ or deliveries.
- Collect all applicable documentation for the transportation including commercial invoices and packing lists.
- Arrange booking in the required mode of transportation.
- Prepare documentation, air waybills, e-Way bill.
- Provide pre-alerts or arrival notices to destination to the customer.
- Prepare and provide reports to Customers as required, example: MIS, Analysis Report.
- Maintain communication and control in all phases of the shipment.
- Support and backup of additional accounts.
- Maintain and file all shipment records.
- Perform other duties as assigned.

Experience & Skills Required
- Minimum 2 years of Logistics Experience.
- Consistent attendance.
- Excellent in Excel
- Knowledgeable in Excel Spreadsheets, Word documents, PDF files.

Pay: ₹12,000.00 - ₹18,000.00 per month

Schedule:

- Day shift

Work Location: In person

**Speak with the employer**
+91 9819688117



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