Service Now Architect

4 months ago

Pune, India NR Consulting - India Full time

Job Description

**Role**: - Service Now Architect
Location
- Pune, Bangalore
Who are we looking for?
ServiceNow architect with good exposure to multi domain instance architecture, deployment, integrations etc. of multiple modules of ServiceNow.

**Technical Skills**:
Expertise on ServiceNow multi domain instance
Hands on with platform security, implementation, operations, upgrades, integrations, developments etc.
Strong understanding of ServiceNow best practices
Troubleshooting knowledge of event co-relation
SNOW version upgrades
Experience working with Business Rules, Client Scripts, UI Policies, UI Scripts, UI Actions, UI Pages, Script Includes, Access Control Lists
Experience on creation and customization of complex workflows and custom workflow activities
Experience in development of custom modules/Application.
Hands on in Glide and Jelly Scripting, Java Script, HTML, XML, AJAX,JSON, CSS
knowledge on AngularJS, Bootstrap and service mapping will be added advantage
Expertise on API integrations with other systems
Working with technical teams, business partners and project managers to assess, determine and mitigate possible cross impact to proposed releases and schedule project implementations as well as determine and understand business priorities and manage expectations to support on-going business needs.
Performing the installation, configuration, design, and implementation of compliant processes, intermediate to advanced troubleshooting and root cause analysis to identify and eliminate issues
Exposure to ITSM, ITOM/SPM/GRC modules
Well versed with ITIL processes
Well versed with project management
Good communication and customer interaction skills

**Process Skills**:
Well versed with ITIL
Well versed with project management
Prepare stories, estimate efforts and plan execution.
Mentoring team members on technical skills

**Behavioral Skills**:
Good communication skills
Mentoring Experience
Presentation skills
Working experience in a collaborative and high performance team

**Mandatory Certification**:
1. Service Provider Certified Implementation Specialist
2. Certified system administrator

**Skills**:
**PRIMARY COMPETENCY**: Tools PRIMARY SKILL : Service Now Architect PRIMARY SKILL PERCENTAGE : 100

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