Initial Caller

6 months ago


Rajarhat Kolkata West Bengal, India CollegeDunia Full time

About the new role:

- Conduct outbound calls to a daily quota of approximately 100 leads.
- Learn about and stay updated on the study abroad processes for specific countries.
- Develop a strong understanding of our programs, services, and educational offerings.
- Build and maintain rapport with leads.
- Track and document all interactions with leads in our CRM system.
- Achieve daily, weekly, and monthly targets based on call attempts, successful connections, and

conversion rates.
- Collaborate with the admissions and counseling teams.

Qualifications:

- Excellent communication skills, both verbal and written.
- Dedication to the assigned task, with a strong work ethic.
- Previous experience in a customer service, telemarketing, or call center role is a plus.
- Knowledge of the study abroad process and specific country requirements is preferred.
- Strong interpersonal skills and empathy.
- Ability to work independently and as part of a team.

**Salary**: ₹15,000.00 - ₹18,000.00 per month

**Benefits**:

- Work from home

**Education**:

- Bachelor's (preferred)

**Language**:

- English (preferred)



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