Patient Counselor

1 day ago


Mumbai, India CancerMitr Full time

CancerMitr is a personal care focused community platform with a single goal - to give best affordable cancer solutions, quickly.

**1. Position**:Patient Counselor

2. **Location**: Mumbai (Andheri West)

**3.Roles and Responsibilities**

We are looking for a Call Center Representative to handle calls from customers and provide support to them in any way possible. You will be required to work in a time-bound environment and ensure that customer service is provided to its best quality. You are responsible for meeting personal and team targets as well as our customer satisfaction.
- *Handle many inbound and outbound calls to customers and clients.
- Identify the needs of customers, resolve issues and provide solutions.
- Upsell other products wherever possible.
- Ensure you follow the customer service script provided by the company for uniformity
- Maintain good customer relations.
- Meet personal targets and work towards meeting team targets.
- Maintain records of the conversations with the customer and analyze the data.
- Write and submit timely reports on performance, targets and customer queries.

**5. Requirements and qualifications.**
- Graduated high school, but a bachelor's degree in commerce or related fields is preferred.
- Prior experience with customer service and call centers in relevant job roles.
- Good knowledge of CRM practices and systems.
- Customer oriented attitude with professionalism.
- Strong multitasking, time management, and target achieving skills.
- Excellent communication and listening skills with good command over the English language.

**6. Compensation**

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹15,000.00 - ₹20,000.00 per month

Schedule:

- Fixed shift
- Monday to Friday
- Morning shift

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Mumbai - 400058, Maharashtra: Reliably commute or planning to relocate before starting work (preferred)

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 2 years (preferred)
- Patient service: 1 year (preferred)
- Sales: 1 year (preferred)
- healthcare: 1 year (preferred)

**Language**:

- Bengali (preferred)


  • Patient Counselor

    1 week ago


    Navi Mumbai, India Healing Hands Clinic Full time

    Any Doctorate Degree - Counsels patients on the reports given by the doctor. - Co-ordination with Consultant / Centre Head on daily basis based on surgery advice and conversion. - Maintain checklist as per the instruction given by the management. - Explain the tariff of the concern procedures / investigations to patients in detail. - Maintain Counselor...

  • Patient Counselor

    1 week ago


    Mumbai, India Acme Services Full time

    Responsible for day to day operations & overall financial performance of the clinic. - Daily coordination with consultant / clinic head basis of the treatment advised by them. - Helps patients to understand the value of treatment (Convincing patient to commit to treatment) - Explain the tariff of the respective procedures/investigations to patients in...

  • Patient Counselor

    5 days ago


    Mumbai, India TalentShape Full time

    Responsible for day to day operations & overall financial performance of the clinic. - Daily coordination with consultant / clinic head basis of the treatment advised by them. - Helps patient to understand the value of treatment (Convincing patient to commit to treatment) - Explain the tariff of the respective procedures/investigations to patients in...

  • Patient Counselor

    1 day ago


    Mumbai, India TalentShape Full time

    Responsible for day to day operations & overall financial performance of the clinic. - Daily coordination with consultant / clinic head basis of the treatment advised by them. - Helps patient to understand the value of treatment (Convincing patient to commit to treatment) - Explain the tariff of the respective procedures/investigations to patients in...

  • Patient Counselor

    2 days ago


    Mumbai, Maharashtra, India Qi Spine Full time

    Greetings Everyone, We are currently hiring in our organization for the role mentioned below. **Job Title**:Patient Counselor **Job Locations**:Worli/ Thane/ Andheri/ Borivali/ Powai/ Sanpada/ Ghatkopar/ Pune/ Bangalore **Shifts & Working days**:6 Days working followed by 1 rotational off (8.30 hours shift between 7:30 am to 9pm) **About us**: **QI...

  • Patient Counselor

    3 days ago


    Mumbai Central, Mumbai, Maharashtra, India Acumont Solutions Private Limited Full time

    We Are #hiringPatient counselor for MNC pharmaceutical company Qualification: B.pharma Location: (Mulund +Ghatkopar), South Mumbai Experience : 0 to 2 years Responsibilities: Listening to patients, understanding their medical needs & treatment goals set by their Doctor. Developing & delivering customized demo pitches for Lyfe DTx as per the needs & goals...

  • Patient Counselor

    3 days ago


    Mumbai, India Qi Spine Full time

    Job Responsibility: - Daily coordination with consultant / clinic head basis of the treatment advised by them. - Helps patient to understand the value of treatment (Convincing patient to commit to treatment) - Explain the tariff of the respective procedures/investigations to patients in detail. - Maintain counselor reports daily (Advice, Conversion and...

  • Patient Counselor

    2 days ago


    Mumbai, India Qi Spine Clinic Full time

    **Job Title**:Patient Counsellor - Front Office Cum Sales role **Job Location**:Mumbai **Below are the company and role details**: **About us**: QI Spine is a disruptive Health Tech player that is solving the world’s Spine Care problem through Data Intelligence. In an era where popping medicines and being recommended surgery has become a common...

  • Patient Counselor

    1 day ago


    Mumbai, India Qi Spine Clinic Full time

    **Job Title**:Patient Counsellor - Front Office Cum Sales role **Job Location**:Borivali/ Powai/ Worli **Below are the company and role details**: **About us**: QI Spine is a disruptive Health Tech player that is solving the world’s Spine Care problem through Data Intelligence. In an era where popping medicines and being recommended surgery has become a...

  • Patient Counselor

    3 days ago


    Mumbai, Maharashtra, India Qi Spine Clinic Full time

    **Job Title**:Patient Counsellor - Front Office Cum Sales role **Job Location**:Borivali/ Powai/ Worli **Below are the company and role details**: **About us**: QI Spine is a disruptive Health Tech player that is solving the world’s Spine Care problem through Data Intelligence. In an era where popping medicines and being recommended surgery has become a...

  • Patient Counselor

    1 day ago


    Andheri West, Mumbai, Maharashtra, India Sakhiya Skin Clinic Ltd. Full time

    **Job description** Counsels the patients address their concerns & problems, give them best possible solutions, make them understand about the changes, improvement & beauties of the treatment. - To Follow & improve Standard Operating Protocols set by the organization. - Get regular training & knowledge about all services. - To achieve Business targets. - To...

  • Patient Counselor

    1 week ago


    Mumbai, India Acme Services Full time

    Location: Mumbai - Marine lines, Powai, Sanpada, Ghatkopar, linking road Pune - Koregaon Park - Responsible for day to day operations & overall financial performance of the clinic. - Daily coordination with consultant / clinic head basis of the treatment advised by them. - Helps patient to understand the value of treatment (Convincing patient to commit to...


  • Mumbai, India Qi Spine Full time

    Job Responsibility: - Daily coordination with consultant / clinic head basis of the treatment advised by them. - Helps patient to understand the value of treatment (Convincing patient to commit to treatment) - Explain the tariff of the respective procedures/investigations to patients in detail. - Maintain counselor reports daily (Advice, Conversion and...

  • Patient Counselor

    9 hours ago


    Mumbai, India Acme Services Full time

    Reporting to management and performing administrative duties. - Answering telephone calls, as well as screening and forwarding calls. - Scheduling and confirming appointments, meetings, and events. - Welcoming and assisting visitors in a friendly and professional manner. - Handling basic inquiries and sorting mail. - Copying, scanning, and filing...

  • Patient Counselor

    3 days ago


    Mumbai, Maharashtra, India Heathy Hugs Healthcare Pvt Ltd Full time

    At Healthy Hugs Healthcare, we are looking for Patient Counsellor's cum tele caller for Treatment handling and describing treatment procedures and enrolments. Job Location - 3H Virar West Job timing - 9:00 AM to 7:00 PM. (10Hrs Duty) 1 week off will be providable (Saturday, Sunday & Monday will be working) **Job Description**: Medical Patient Counsellor...

  • Patient Counselor

    2 days ago


    Borivali, Mumbai, Maharashtra, India APOLLO SPECIALITY Full time

    To participate and work for the Outreach camps or any patient awareness related marketing activities. - To encourage the patients and increase the number of footfalls and overall treatments. - To nurture and handhold leads and patients during their treatment cycle. - Responsible for counselling the patients about the benefits and risks of IVF transparently...


  • Mumbai, India Acme Services Full time

    Responsible for day to day operations & overall financial performance of the clinic - Daily coordination with consultant / clinic head basis of the treatment advised by them - Helps patient to understand the value of treatment (Convincing patient to commit to treatment) - Explain the tariff of the respective procedures/investigations to patients in detail. -...

  • Counselor Patient

    1 week ago


    Navi Mumbai, India Healing Hands Clinic Full time

    Experience In Healthcare Industries is Required. - Counseling & Consulting to Pre-Post Operative Patient. - Good Communication skills is Must. **Salary**: ₹15,000.00 - ₹30,000.00 per month Schedule: - Day shift **Education**: - Bachelor's (preferred) **Experience**: - Patient monitoring: 1 year (preferred) - total work: 1 year...


  • Mumbai, India Seven Mentor Full time

    **Hiring for Education Counselor** **Location -** Mumbai, India **Job description**: - 0.6 months to 3 yrs of experience as Telesales / Telemarketing mandatory - Should be comfortable working from office - Experience in Education / Training preferred - Educational counselor experience preferred - Handle calls on leads generated - Describe the services and...

  • Front Office

    9 hours ago


    Ghatkopar, Mumbai, Maharashtra, India Qi Spine Full time

    **Location**: Mumbai **Job Responsibility**: - Daily coordination with consultant / clinic head basis of the treatment advised by them. - Helps patient to understand the value of treatment (Convincing patient to commit to treatment) - Explain the tariff of the respective procedures/investigations to patients in detail. - Maintain counselor reports daily...