Customer Care Executive

3 weeks ago


Banjara Hills Hyderabad Telangana, India South Asian Liver Institute Full time

1. Front Desk Management

Patient Reception: Greet patients, help with check-ins, and direct them to the right departments.

Appointment Scheduling: Manage patient appointments and coordinate with doctors and staff.

Visitor Management: Ensure visitor check-ins and direct them while keeping security in mind.

Coordination: Work with different departments to ensure smooth patient service.

2. Telecalling Responsibilities

Appointment Confirmation: Call patients to confirm, reschedule, or cancel appointments.

Patient Follow-Up: Contact patients for follow-ups, test results, or feedback.

Inquiry Handling: Answer calls about appointments, services, or billing.

Emergency Call Assistance: Redirect emergency calls to the right department.

Cold Calling: Reach out to potential patients about hospital services.

3. General Duties

Patient Relations: Handle patient questions or concerns, ensuring satisfaction.

Communication Skills: Provide clear and compassionate communication.

Reporting: Prepare daily or weekly reports on appointments and calls.

Problem Solving: Quickly resolve patient concerns or issues.

Pay: ₹150,000.00 - ₹240,000.00 per year

Work Location: In person



  • Banjara Hills, Hyderabad, Telangana, India Hirefaast Full time

    **Need Customer care executive with good written communication skills for chat process** **Qualifications**: **0-1 year of experience.** **Need good** written and verbal communication. **Responsibilities**: Helping new customers **choose the right gift for their Birthdays, Anniversaries and special occasions.** **Helping existing customers with the...


  • Jubilee Hills, Hyderabad, Telangana, India Hearing solutions technologies pvt ltd Full time

    **Customer Care Executive - Malayalam,Tamil,Kannada** **I, Role (CCE)** - Managing incoming calls and customer service inquiries - Generating sales leads that develop into new customers - Identifying and assessing customers’ needs to achieve satisfaction **II, Skills (CCE)** - Manage large amounts of incoming calls - Generate sales leads - Identify and...


  • Banjara Hills, Hyderabad, Telangana, India Hirefaast Full time

    **Need Customer care executive from Gifting company /any similar industry -mandatory** **Qualifications**: **0-2 years of experience.** **Need good** written and verbal communication. **Responsibilities**: Helping new customers **choose the right gift for their Birthdays, Anniversaries and special occasions.** **Helping existing customers with the status...


  • Banjara Hills, Hyderabad, Telangana, India Protos Healthcare Technologies Private Limited Full time

    Managing inbound/outbound phone calls. - Provide appropriate solutions and alternatives within the time limits. - Strong phone contact handling skills and active listening. - Excellent telephone etiquette's - Strong customer service focus is required. - Telugu, Hindi, English languages are mandatory and additional language will be a plus point **Job...


  • Banjara Hills, Hyderabad, Telangana, India Befach 4x pvt ltd Full time

    **Roles and Responsibilities** - 0-1 year of experience in BPO industry (voice process) preferred but not mandatory. - Excellent cold calling skills with ability to handle rejection effectively. - Strong proficiency in Hindi speaking, writing, reading comprehension; knowledge of Telugu language an added advantage. **Role**:Customer Engagement**Industry...


  • Hyderabad, Telangana, India Delhi Placement Services Full time

    We are pleased to announce a job opportunity for the position of Customer Care Executive at our location near Moti Nagar Metro Station, Shivaji Marg. Below are the details: Position: Customer Care Executive Process Name: INBOUND *PNB MET LIFE INSURANCE INBOUND CUSTOMER SERVICE* *Salary: Up to 18,000 INR* Shift: Day shift, 10:00 AM to 7:00 PM Skills...


  • Hyderabad, Telangana, India hyre global service pvt.ltd. Full time

    Position: Customer Care Executive Exp : 2-4 Years Location: Hyderabad [WFO] Shift Timing: Night Shift-5days WFO(NO Cab facility) **Interview Mode: F2F** **Skills**: - Experience in Voice and Non Voice Process - Handling Customer queries - Excellent verbal and written communication - Being Punctual/Well-developed problem-solving skills **Job Types**:...


  • Hyderabad, Telangana, India hyre global service pvt.ltd. Full time

    Position: Customer Care Executive Exp : 2-4 Years Location: Hyderabad [WFO] Shift Timing: Night Shift-5days WFO(NO Cab facility) **Interview Mode: F2F** **Skills**: - Experience in Voice and Non Voice Process - Handling Customer queries - Excellent verbal and written communication - Being Punctual/Well-developed problem-solving skills * **Note:...


  • Hyderabad, Telangana, India SANGEETHA STUDIOS Full time

    **Positions**: Customer Care Executive **Requirements**: Experience with Both Chat and Calling process Languages - English, Hindi & Telugu Full time job Languages - English, Hindi & Telugu Full time job +91 9248025423 Both Freshers and Experienced can apply Pay: From ₹15,000.00 per month Schedule: - Fixed shift Supplemental Pay: - Overtime...


  • Hyderabad, Telangana, India Avp hr solutions Full time

    Hi We Have an Excellent Opportunity For You Profile: Customer Care Executive Location: Pocharam,Hyderabad Package: Up to 20 k Per Month Communication: Should Be Fluent in ENGLISH & HINDI Typing Speed Should be 36 per min. Qualifications: Graduate is Mandate. DUTIES & RESPONSIBILITIES: - Should also be familiar with semi-voice process, so that...

  • Patient Care Executive

    5 months ago


    Banjara Hills, Hyderabad, Telangana, India Clove Dental Full time

    **About Clove** Clove Dental is the largest network of dental clinics in India. Since inception in 2011, we have been persistent in our tunnel vision and ardently strive to offer global standards of dentistry in every neighbourhood across the subcontinent. Spread across 350+ clinics Clove manages an excess of 1 million + patients every month. In addition,...


  • Hyderabad, Telangana, India Analogics Tech India Ltd Full time

    **Job brief** We are looking for a pleasant **Customer Care Executive **to undertake all the customer calls relating to service of our company products. You will be the “face” of the company for all visitors and will be responsible for the first impression we make. **Responsibilities** - Answer questions and address complaints - Answer all incoming...


  • Hyderabad, Telangana, India Avp hr solutions Full time

    Hi We Have an Excellent Opportunity For You Profile: Customer Care Executive Location: Pocharam, Hyderabad Package: Up to 20k Per Month Communication: Should Be Fluent in ENGLISH & HINDI Typing Speed Should be 36 per min. Qualifications: Graduate is Mandate. DUTIES & RESPONSIBILITIES: - Should also be familiar with semi-voice process, so that...

  • Admin Care Executive

    6 months ago


    Banjara Hills, Hyderabad, Telangana, India Dr. Krishna's Cancer Healer Center Full time

    Oversee the day to day running of the clinic. - To coordinate with employees of Center to ensure that each patient receives the best care and treatment. - Oversee the presentation of the clinic - ensure the office is welcoming and presentable and display materials are neat, clean and in date. - Overseeing the purchasing, maintenance, and repair of clinic...


  • Hyderabad, Telangana, India Analogics Tech India Ltd Full time

    **Job brief** We are looking for a pleasant **Customer Care Executive **to undertake all the customer calls relating to service of our company products. You will be the “face” of the company for all visitors and will be responsible for the first impression we make. **Responsibilities** - Answer questions and address complaints - Answer all incoming...


  • Madhapur, Hyderabad, Telangana, India Lot Mobiles Pvt. Ltd Full time

    **Job Summary**: **As a Customer Care Executive at Lot Mobiles Pvt Ltd, you will play a crucial role in delivering exceptional service to our valued customers. You will be responsible for addressing customer inquiries, resolving issues, and ensuring a high level of satisfaction. Your goal will be to enhance the customer experience and contribute to the...


  • Hyderabad, Telangana, India Hearing Solutions Pvt Ltd Full time

    Customer Care Executive I, Role (CCE) **Managing incoming calls and customer service inquiries ** Generating sales leads that develop into new customers **Identifying and assessing customers’ needs to achieve satisfaction** **II, Skills (CCE)** Manage large amounts of incoming calls **Generate sales leads ** Identify and assess customers’ needs to...

  • Customer Care Officer

    5 months ago


    Banjara Hills, Hyderabad, Telangana, India Arya Omnitalk Wireless Solutions Pvt Ltd Full time

    **Job description** **CCO JOB DESCRIPTION** A**) Service calls and Reports** 1. Attending Daily Customer calls 2. Ack to customer within SLA for all cust complaints received cases for next action steps 3. Discussing with Tech Head on daily basis for all open ticket cases for allocations based on SLA priorities 4. Allocation of fault calls to respective...


  • HITEC City, Hyderabad, Telangana, India Stanplus Technologies Pvt Ltd Full time

    Company: RED.HEALTH Location: Hyderabad About RED.HEALTH: RED.HEALTH is a leading provider of private ambulance services, catering to hospitals and corporate companies. We are dedicated to ensuring prompt, efficient, and compassionate emergency medical care to our clients. Position Overview: We are seeking a highly motivated and customer-oriented...


  • Madhapur, Hyderabad, Telangana, India Fruges IT Services Full time

    We are hiring for Customer support Executive. Job role: Customer Care Executive Experience: 0-2yrs Qualification: Graduate/Undergraduate Location: Kothgudam, Ranigunj, Begumpet. Shifts: Rotational shifts/ Morning/Night shifts. **Salary**: Based on your skills. Languages: English, Hindi, Kannada, Tamil. If interested kindly reach me out at...