Telecaller

2 months ago


India IMTP Consultancy Services Full time

We are interested in hiring a dedicated and hardworking individual as a Telecaller to join our sales team.Your main goal is to boost our sales by reaching out to the existing customers as well as potential customers. As a Telecaller, you are responsible for handling sales over the phone entirely. You are also responsible for solving questions in regard to the product or service provided by the company.

In addition to this, you should collect desired information from the clients and maintain healthy relations with them. You are required to understand the customer’s requirements and demands and close the sales deal efficiently. You are also required to write down important information provided by the customer and follow up with them on a regular basis.

**Responsibilities**:

- Answering phones and explaining overseas education offered by the company.
- Contacting existing customers as well as prospective customers using scripts.
- Obtaining customer information and other relevant data.
- Asking questions to the customer and understanding their specifications.
- Taking and processing product orders in a professional manner.
- Maintaining the database of the customers on a regular basis.

**Requirements**:

- Diploma or Undergraduate.
- Work experience as a Telecaller, TeleMarketer, or a similar role in the Sales Department.
- Professional certification in sales and marketing will be an advantage.
- Exceptional oral and written communication skills, English is a must.
- Ability to work in a team or individually as and when required.
- Hard-working individual.
- Good time management abilities.


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